Be part of an iconic story.
TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions. Tommy Hilfiger’s global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations and ideas boldly driving the future of Fashion, Art, Music, Entertainment and Sport. Major global campaigns, sponsorship platforms, and disruptive activations with world-class athletes, musicians and entertainers bring a constant source of energy and inspiration to the brand. Immerse yourself in TOMMY HILFIGER here!( YouTube, Instagram, TikTok)
€17.39 Per hour
Tommy Hilfiger is one of the world’s leading designer lifestyle brands, internationally recognized for celebrating the essence of “classic American cool” style. Founded in 1985, Tommy Hilfiger delivers premium styling, quality and value to consumers worldwide with a wide range of collections, including Hilfiger Collection, Tommy Hilfiger Tailored, men’s, women’s and children’s sportswear, Tommy Hilfiger Denim, accessories and footwear. The brand also licenses a range of products, including fragrances, eyewear, watches and home furnishings. Tommy Hilfiger, which was acquired by PVH Corp. in 2010, has more than 17,000 employees worldwide and an extensive distribution network in more than 115 countries and 1,600 stores. In 2015, global retail sales of the Tommy Hilfiger brand amounted to US $6.5 billion.
About THE ROLE
Our stores are the life and soul of our business. They act as our main touchpoints with our constantly evolving customer base. As retail evolves, we as a business believe that, for all other parts of the chain to work, our stores must set the tone for what our two brands are all about. Regardless of where our consumers ultimately make a purchase, our stores are always a showcase of our great brands. As a result, our locations are of the utmost importance, the first-class experience must be a given, and our in-store standards should never be in question.
To achieve this, we aim to hire people who embrace the values and standards of our business; who are passionate about delivering great service to our customers and who truly believe that to remain relevant in today’s world, we must be agile and adapt to change and evolution.
The Supervisor plays a key role in achieving these standards: they lead by example, embrace our entrepreneurial spirit and inspire their teams through their passion and belief in our brands.
Responsibilities include:
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Ensure the efficient running of the shop floor, to achieve the highest levels of customer service, sales and profit.
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Support the management team that manages all personnel, product and merchandising functions, business processes and results for the store.
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Participate in weekly management meetings and other staff meetings.
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Clearly communicate all marketing and sales promotions to staff.
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Drive shop floor sales and exceed store targets by motivating the team to achieve these goals, while offering our customers an exemplary store journey.
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Consistently foster a positive store experience by treating all customers and colleagues in a fair and consistent manner.
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Support the team in delivering the business strategy, and ensure everyone has received consistent training on product knowledge and store maintenance.
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Achieve company standards/goals for personal sales results: sales vs. budgets, sales per hour (SPH) and units per transaction (UPT).
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Perform manager-on-duty functions, manage store opening/closing functions and the sales floor.
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Focus staff on the importance of quality relationships with internal and external customers.
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Ensure staff take responsibility for building a repeat customer base by providing all customers with unparalleled, spirited service.
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Ensure "door to floor" best practices with visual merchandising guidelines for the sales floor and back room are being executed; continually review these to ensure they remain consistent.
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Work with the management team to build a talent pool for key positions, including potential successors.
About YOU
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You have previous experience in supervisory or specialist roles within a premium or luxury brand.
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You have previous people management experience, with the ability to resolve conflicts and unproductive disagreements.
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You have good communication skills and the ability to build relationships with ease.
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You are a team player who recognizes and celebrates the contributions and achievements of others.
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You are confident in giving feedback that promotes positive behavioral change.
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You cope well with change, adapt quickly and work at pace.
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You are energetic and authentic, showing a clear presence on the shop floor.
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You approach all issues with a "can do" attitude and act with initiative to find solutions in store.
About WHAT WE OFFER
At PVH, we understand that the success of our organisation is directly linked to our hardworking and dedicated associates, who contribute their time and talents to make our company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility to support our associates – both at home and at work.
PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are strengthened by all forms of diversity and take pride in working with top talent from every walk of life and every corner of the world. In the spirit of inclusivity, qualified applicants will be considered regardless of age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.
Tommy Hilfiger is one of the world’s leading designer lifestyle brands, internationally recognized for celebrating the essence of “classic American cool” style. Founded in 1985, Tommy Hilfiger delivers premium styling, quality and value to consumers worldwide with a breadth of collections including Hilfiger Collection, Tommy Hilfiger Tailored, men’s, women’s and kids’ sportswear, Tommy Hilfiger Denim, accessories, and footwear. In addition, the brand is licensed for a range of products, including fragrances, eyewear, watches and home furnishings. Tommy Hilfiger, which was acquired by PVH Corp. in 2010, has more than 17,000 associates worldwide and an extensive distribution network in over 115 countries and 1,600 retail stores. Global retail sales of the Tommy Hilfiger brand were US $6.5 billion in 2015.
About PVH:
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.
One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.Learn more about Inclusion & Diversity at PVH here.
PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.