Company Description
Experian is a global data and technology company that drives opportunities for people and businesses around the world. We operate in many markets, such as financial services, healthcare, automotive, agribusiness, insurance, among others. Experian invests in people and in new advanced technologies to unleash the power of data. We have an incredible team of 25,200 employees in 32 countries.
Our uniqueness is valuing yours. Experian's culture, centered on people, inclusive and driven by purpose, is recognized by several awards — including World's Best Workplaces™ 2025 (Fortune Global Top 25) and Great Place To Work™ in 26 countries, among others. Check out Experian Life on social media or explore our careers site to understand why. Experian also takes pride in being an employer that promotes equal opportunities and affirmative action.
Job Description
Job description
We are looking for an SRE (Site Reliability Engineering) Specialist to join our team responsible for the reliability and resilience of our products.
The professional will be a key player in sustaining and evolving critical solutions, ensuring high availability, performance, observability and automation in a complex, large-scale environment.
Responsibilities
- Act as the technical reference in SRE for the Identity & Fraud products, supporting development and operations teams.
- Define, implement and monitor SLIs, SLOs and SLAs aligned with business objectives.
- Conduct incident analyses, proposing preventive and corrective actions to avoid recurrences.
- Automate provisioning, deployment, scalability and failure recovery processes.
- Design and maintain observability solutions (logs, metrics, traces and alerts).
- Participate in capacity and performance engineering, ensuring systems support demand in a predictable way.
- Support the architectural evolution for resilience, scalability and security of Identity & Fraud systems.
- Promote good practices in infrastructure as code, CI/CD and safe change management.
- Work on critical operations, performing troubleshooting and real-time mitigation of problems.
Requirements
- Solid experience in SRE, DevOps or Production Engineering in mission-critical environments.
- Proficiency in Kubernetes, Docker and cloud platforms (AWS, OCI, Azure and GCP).
- Advanced knowledge of automation and infrastructure as code (Terraform, Ansible, etc.).
- Experience in monitoring and observability, especially Datadog, but also experience with Prometheus, ELK and Grafana.
- Experience with CI/CD pipelines and good practices in versioning and deployment.
- Strong capacity for performance analysis, troubleshooting and optimization of distributed systems.
- Knowledge of relational and non-relational databases.
- Ability to work in partnership with development, product and operations teams.
- Good communication, systemic vision and focus on solving complex problems.
Desirable
- Experience with resilience in identity and fraud systems.
- Cloud certifications (AWS, OCI, Azure or GCP).
- Experience with chaos engineering and resilience testing.
- Knowledge of application and infrastructure security.
Qualifications
Qualifications
- SRE/DevOps
- Kubernetes
- Automation
- Cloud Platforms
- Observability
- Datadog
Additional Information
Serasa Experian is much more than you imagine. With the purpose of creating a better future, expanding opportunities for people and businesses, in Brazil we are more than 4,000 people working in various teams and specialties. Here, every skill and diversity complements each other, and you can work in what you love most. We are committed to building an inclusive culture and an environment where people can balance their career with their personal commitments and interests, valuing well-being.
We are dedicated to being one of the best and most innovative companies to work for in the country, enabling incredible experiences and careers for our people. Our strong people-first approach is recognized externally through several market certifications: we were awarded by Great Place To Work™ in 24 countries and by the international Top Employers certification, in addition to being recognized as one of the best companies for young professionals and having a 4.6 rating on Glassdoor. Each recognition tells us we are on the right track, providing an ever-better work environment for our talent.
Experian Careers - Creating a better tomorrow together
Find out what it's like to work for Experian by clicking here