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Sr Channel Systems Engineer

5 day weekBuilt In Best Places '24Hybrid · Tokyo, Japan

Overview

Are you passionate about discovering customer business challenges and building optimal solutions? Would you like to take on the opportunity to revolutionize how companies work? We are looking for applicants with a strong interest in enterprise cloud technology and Private AI, who are eager to explain these concepts clearly to partners and scale our business! Nutanix (NTNX) is hiring a Channel Systems Engineer (Channel SE). This position is responsible for technical pre-sales, business development, and enablement. You will lead technical support for partner pre-sales SEs and solution architects, as well as the development and validation of joint solutions. You will also be responsible for promoting technical enablement and creating content so that partners can perform tasks equivalent to Nutanix Systems Engineers, including product demonstrations and Proof of Concept (PoC) execution. You will create and deliver compelling sales and technical training, build trust both internally and externally, and drive initiatives to strengthen partner value and ensure sustainable growth.

Ideal Candidate Profile

  • Someone with the desire to actively catch up from the infrastructure engineering domain (virtualization/storage/Kubernetes) to the latest generative AI infrastructure domain and lead the market.
  • Someone with the presentation and communication skills to verify the latest technologies themselves and explain their appeal to partner companies in an easy-to-understand manner.

About the Team

The Nutanix Channel Systems Engineer team focuses on providing comprehensive solutions tailored to channel partners in the Japanese market. It is a vibrant team that values collaboration, innovation, and creativity, with a culture where experienced professionals operate autonomously while supporting one another. The mission of the Channel SE team is to promote the deployment of Nutanix's cutting-edge technology within the channel partner ecosystem and provide the support and resources partners need to succeed in a competitive market.

You will report directly to the Senior Manager (Systems Engineering, Channels - Japan), who has 20 years of experience in the IT infrastructure and security fields. Your manager is an experienced leader who promotes team development and drives high performance.

Responsibilities

  • Promote technical enablement measures for partners to help them effectively demonstrate and implement Nutanix solutions.
  • Collaborate with partners to identify customer business needs and support the proposal of optimal Nutanix solutions.
  • Plan, develop, and verify joint solutions with partners (especially in the Private AI field) and contribute to business through partner products and services that incorporate Nutanix technology.
  • Create and conduct practical training programs and technical presentations for channel partners and internal teams.
  • Build and maintain strong, trust-based relationships with channel partners to strengthen collaboration and drive sales.
  • Participate in marketing initiatives and technical events to promote Nutanix solutions and improve partner engagement.
  • Support partners in creating proposals and preparing presentations to ensure alignment with customer requirements.
  • Continuously learn about the latest technologies and market trends to support the enhancement of partner proposal capabilities and business growth.
  • Achieve key performance indicators (KPIs) related to partner satisfaction, training completion rates, and sales targets within one year.

Required Skills and Experience

  • 5+ years of experience in a customer- or partner-facing technical role (including at least 3 years of experience as a pre-sales engineer).
  • Bachelor's degree in Information Technology or equivalent practical experience.
  • Deep knowledge of channel partners and a high level of understanding of channel-centric market strategies.
  • Excellent presentation and communication skills (written and verbal) to engage smoothly with partners and internal teams.
  • Proven track record of creating practical training materials and conducting effective seminars within partner companies.
  • Problem-solving skills to approach technical issues logically and structurally.
  • Expertise in data center and cloud technologies, including storage, virtualization, and automation frameworks.
  • Ability to travel up to 50% to support partners and attend events within the assigned region.

Preferred Skills and Experience (WANT)

  • Basic knowledge of building and operating Generative AI / LLM in on-premises environments.
  • Knowledge of GPU virtualization technologies such as NVIDIA vGPU and hardware configurations for AI/ML workloads.
  • Experience deploying and verifying containerized AI applications in Kubernetes environments.
  • Experience building verification environments and demos using Hugging Face or open-source LLMs (e.g., Llama).
  • Knowledge of object storage/file storage suitable for processing large-scale data (unstructured data).

Work Arrangement

Hybrid: This position operates in a hybrid format that combines the benefits of remote work with the strengths of in-person collaboration. Most roles require working from the office at least 3 days a week, though some roles or teams may require more frequent attendance. Detailed guidelines and operational standards for each team will be provided by your manager.

Hungry, Humble, Honest, with Heart.

The Opportunity

Do you love discovering customers’ business challenges and crafting unique solutions for them? Are you ready for an opportunity to transform the way companies work? If you have a passion for Enterprise Cloud Technology and a knack for helping customers understand them; we want to talk to you! Nutanix (NTNX) is looking for a driven and passionate Systems Engineer - Channel which is a technical field pre-sales / enablement position that serves as the lead advocate for our Partner Presales Systems Engineers & Solution Architects. You will be responsible for driving channel technical enablement initiatives and creating content to ensure our partners are able to perform all the functions that a Nutanix Systems Engineer does, including product demonstrations and executing Proofs of Concept (POC). You will be tasked with creating and delivering compelling sales and technical training, building trust as a resource both internally and externally, all while identifying and driving initiatives to strengthen our partners’ offerings and ensure continual growth.

About the Team

The Channel Systems Engineer team at Nutanix is focused on delivering comprehensive solutions tailored to channel partner across Japan region. This dynamic team thrives on collaboration, innovation, and creativity, fostering a culture where experienced professionals operate independently while also supporting one another. The mission of the Channel SE team is to enhance the delivery of Nutanix's cutting-edge technologies in the channel partner landscape, ensuring that partners receive the support and resources needed to succeed in a competitive market.

You will report to the Senior Manager, Systems Engineering, Channels - Japan, who has 20 years of experience with IT infrastructure and Security. Your manager is a seasoned and experienced leader who promotes team development and drives high performance.

Your Role

  • Drive technical enablement initiatives for partners, ensuring they can effectively demonstrate and implement Nutanix solutions.
  • Collaborate with partners to identify customer business needs and facilitate tailored Nutanix solutions.
  • Create and deliver engaging training programs and technical presentations for channel partners and internal teams.
  • Build and maintain strong, trust-based relationships with channel partners to enhance collaboration and drive sales.
  • Participate in marketing initiatives and technical events to promote Nutanix solutions and foster partner engagement.
  • Support partners in drafting proposals and preparing for presentations, ensuring alignment with customer requirements.
  • Continuously learn about emerging technologies and trends to enhance partner offerings and support growth.
  • Achieve key performance metrics related to partner satisfaction, training completion rates, and sales targets within the first year.

What You Will Bring

  • More than 5 years of experience in a customer or partner-facing technical role, with 3 years as a Presales Engineer.
  • Bachelor’s Degree in Information Technology or equivalent experience.
  • Familiarity with channel partners and a strong understanding of channel-centric market strategies.
  • Excellent presentation and communication skills, both written and verbal, to engage with partners and internal teams.
  • Proven ability to develop engaging training materials and conduct effective seminars within partner organizations.
  • Strong problem-solving skills with a structured approach to technical challenges.
  • Expertise in data center and cloud technologies, including storage, virtualization, and automation frameworks.
  • Willingness to travel up to 50% to support partnerships and events across the region.

Work Arrangement

Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. For most roles, that will mean coming into an office a minimum of 3 days per week, however certain roles and/or teams may require more frequent in-office presence. Additional team-specific guidance and norms will be provided by your manager.