Hiring range: $71,500 - $75,000 The Office of Scholarships and Student Aid (OSSA) seeks a creative, collaborative, and highly organized professional to serve as Senior Assistant Director. This full-time, permanent EHRA Non-Faculty position reports to the Senior Associate Director and provides advanced administration, oversight, and counseling for financial aid programs serving graduate and professional students.
The Senior Assistant Director independently applies complex federal and state regulations, institutional policies, and professional judgment to determine student eligibility and make financial aid decisions, including decisions that commit University funds. The position provides comprehensive financial aid counseling to current and prospective graduate and professional students; reviews and analyzes FAFSA and other financial aid application data; oversees the accuracy of financial aid awards and disbursements; and resolves complex cases and exceptions requiring professional judgment.
The position serves as a key institutional resource and liaison for the Graduate School, individual schools and departments, the Cashier's Office, Heels Hub, Registrar's Office, and other campus partners. The Senior Assistant Director provides guidance regarding scholarship and financial assistance processes, supports the administration and reconciliation of graduate awards reported through GradStar, and assists campus partners in understanding the impact of departmental funding on financial aid eligibility.
In addition to direct student support, the Senior Assistant Director identifies operational challenges, develops and recommends process improvements, monitors emerging regulatory and programmatic requirements, and helps ensure consistent and compliant financial aid administration across campus. The position also represents OSSA in student and campus-facing settings, including presentations and outreach to prospective and current graduate and professional students. Through these responsibilities, the Senior Assistant Director serves as a subject-matter resource for graduate and professional financial aid and provides critical operational support to the senior leadership of OSSA.