The Division of Enrollment & Student Success works to enroll, retain, and graduate an ever more passionate, academically talented, and diverse student body. Through the formal unification of our units, we have focused on building an organization that recognizes the distinct roles and expertise of each individual department, while also identifying and leveraging opportunities for collaboration. Most importantly, our goal is to ensure an outstanding experience for students – prospective and current. The GW Office of Undergraduate Admissions is committed to helping prospective freshmen and transfer students in their college search and is honored to review applications from thousands of students around the world each year. The goal of the Office of Undergraduate Admissions is to create a class of students who will pursue academic excellence, thrive in our dynamic environment, and make lasting contributions to GW and the world.
The Senior Assistant Director, Admissions Events & Campus Visits plays an active role in the development of the coming year’s class of students. GW welcomes over 50,000 visitors to campus each year through our campus tours, recruitment, and yield events. The candidate should demonstrate a commitment to diversity and providing access to higher education. Reporting to the Associate Director, Admissions Events & Campus Visits, the Senior Assistant Director supervises one professional staff member and serves as an operational leader for the Visits & Events team.
Key roles for this position include:
- Supervise a professional staff member, including recruitment, hiring, onboarding, training, coaching, and professional development.
- Provide collaborative oversight of Undergraduate Admissions Public Contact operations, ensuring compliance with departmental service standards, policies, and procedures.
- Manage operational workflow and staffing priorities based on enrollment cycle demands and visitor volume.
- Development and execution of high-level training of professional staff with regard to new public contact programs, policy, and procedural updates or initiatives
- Regular communication with Enrollment and Student Success teams, including the Office of Student Financial Assistance, Office of the Registrar, Office for Student Affairs, and the Student Financial and Registration Service Hub
- Serve as a liaison between the Undergraduate Admissions Public Contact team and campus partners, to identify collaborative opportunities to ensure the highest quality campus visit experience
- Increase applications by evaluating and enhancing the effectiveness of campus visit programming
- Oversee operational planning and execution of campus visit and event programs, including logistics, communication plans, visitor experience initiatives, and CRM implementation.
- Monitor daily visit survey results, and implement process improvements in collaboration with senior staff
- Holistic evaluation of first-year and transfer applications; makes recommendations for admissions decisions and determines eligibility for special admissions programs; presents cases in committee
- Represent the University both on-campus and off-campus via information sessions, high school visits, college fairs, etc.
The position is based at GW’s Foggy Bottom Campus in Washington, DC. The incumbent may perform other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.