Job Description
Position Description – Quality Specialist
The Quality Specialist supports the implementation, maintenance and continuous improvement of the Quality Management System at the site. The role is responsible for ensuring compliance with applicable quality standards, internal procedures, ISO certification requirements and organizational requirements.
Key responsibilities:
- Supporting the development and implementation of quality assurance processes and procedures.
- Conducting quality controls, audits and assessments to identify opportunities for improvement and ensure compliance with established standards.
- Managing the customer complaints database, conducting investigations, coordinating root cause analyses and supporting corrective and preventive actions.
- Monitoring and coordinating the handling of nonconformities.
- Maintaining and supervising Quality Management System documentation.
- Supporting compliance with ISO certification requirements and other applicable quality standards and regulations.
- Collaborating with cross-functional teams and providing support on quality-related matters.
- Supporting continuous improvement initiatives using appropriate quality tools and methods.
- Training employees on quality procedures, controls and good practices.
- Promoting the Ways of Working principles and contributing to a safe working environment.
Education and experience requirements:
- A diploma or higher education in engineering, plastics processing, quality management or a related technical field.
- At least 3 years of professional experience in quality assurance or quality control, preferably in a production environment.
Required skills and competencies:
- Practical knowledge of quality tools and techniques, including control plans, quality systems, process control, root cause analysis and corrective action management.
- Knowledge of relevant quality standards, certification requirements and legal requirements.
- Knowledge of continuous improvement methods such as Kaizen and Lean Six Sigma.
- Strong analytical skills, problem-solving ability and results orientation.
- Very good communication skills and the ability to collaborate across functions.
- Good work organization, a methodical approach, flexibility and the ability to respond to changing priorities.
- Basic project management skills.
- Proficiency in Microsoft Office, including Outlook.
- English language skills sufficient for fluent professional communication.
- Willingness to travel occasionally within the country or abroad.
Employment for a period of 12 months.
Additional location(s) Compensation Information:
Required Skills:
Quality Control Documentation, Quality Control Inspection, Quality Control Management, Quality Improvement Programs, Quality Management Standards, Quality Metrics, Quality Process Development, Quality Standards, Supplier Quality Management
Preferred Skills:
Current Employees apply HERE
Current Contingent Workers apply HERE
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Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Project Temps (Fixed Term)
Relocation:
VISA Sponsorship:
Travel Requirements:
Flexible Work Arrangements:
Hybrid
Shift:
Valid Driving License:
Hazardous Material(s):
Job Posting End Date:
11/29/2026
*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.