Job Description:

The Medical Affairs Coordinator – Innovation and Capabilities reports to the Director, Medical Affairs Innovation and Capabilities and works closely with the Associate Director, Clinical Operations, the Medical Advisors and the therapeutic area teams.

This role provides operational, administrative and project coordination support across the entire Medical Affairs function, including clinical studies, vendor and budget management, process improvement initiatives and departmental projects. The incumbent contributes to the effective execution of Medical Affairs programs while promoting operational excellence, compliance and continuous improvement.

Key Responsibilities:

Clinical Operations and Study Support

Support the coordination and administration of Medical Affairs studies, including company-sponsored studies and investigator-initiated studies (ISS).
Coordinate study-related activities, including submissions, start-up documentation, progress tracking, vendor management, payments and study close-out.
Maintain accurate study documentation that complies with company policies, standard operating procedures (SOPs) and applicable regulations.
Collaborate with internal stakeholders (Medical Affairs, Legal, Quality, Procurement, Compliance and Finance) and external partners (CROs, vendors, researchers and research sites) to support study execution.
Participate in study budget planning, forecasting, financial reconciliations and study-related reporting activities.

Operational Excellence and Project Coordination

Contribute to the planning, coordination, tracking and reporting of departmental projects and strategic initiatives.
Develop and maintain reports, dashboards, tracking tools and key performance indicators.
Identify and support process improvement opportunities to increase efficiency and performance.
Support the implementation and adoption of digital tools and innovative solutions within Medical Affairs.

Financial and Vendor Management

Manage purchase orders, invoice processing, expense tracking, accruals, budget forecasts and financial reconciliations.
Coordinate vendor onboarding, contracting processes and payments.
Maintain accurate financial records and ensure compliance with internal financial controls.
Collaborate with the Finance and Procurement teams to ensure effective budget management.

Administrative and Departmental Support

Coordinate departmental meetings, workshops and events, including planning, logistics, agendas and follow-up.
Manage the department's SharePoint and Teams sites and ensure documentation is organized and up to date.
Prepare presentations, reports, meeting documents and various correspondence.
Support travel arrangements, expense management, sponsorships, consultant engagements and other departmental initiatives.

Compliance and Cross-Functional Collaboration

Ensure activities are carried out in accordance with company policies, SOPs, applicable regulations and governance requirements.
Support approval processes for studies, medical events, sponsorships, consultant engagements and external collaborations.
Maintain inspection-ready documentation and promote adherence to quality standards and internal controls.
Collaborate with internal and external stakeholders to ensure the success of Medical Affairs initiatives and strategic priorities.

Qualifications

Bachelor's degree in health sciences, life sciences, business administration or a related field, or an equivalent combination of education and experience.
3 to 5 years of experience in a coordination, clinical operations, project support or administrative role within the pharmaceutical, biotechnology, healthcare or related industry.
Experience managing multiple projects, budgets and stakeholders simultaneously in a matrix environment.
Excellent proficiency with the Microsoft 365 suite, including Excel, PowerPoint, Word, Teams and SharePoint.
Experience in clinical studies, vendor management and financial processes is an asset.
Excellent organizational, analytical and communication skills, with exceptional attention to detail.
Ability to manage multiple priorities simultaneously and work effectively in a cross-functional environment.
Fluency in French is required.

This job posting is for an existing vacancy.

The anticipated base salary range for this position is $60,800 – $91,200 CAD. In our company, we are firmly committed to providing fair pay for comparable work and experience, which is a fundamental part of our organizational culture. Individual employee compensation is determined based on several factors, including relevant experience, skills and proficiency, and other legitimate factors related to appropriate internal comparators.

At our company, we put people first. This role is eligible for our discretionary short-term incentive plan, which fosters a pay-for-performance culture. In addition, our total rewards and benefits programs go beyond traditional plans (medical and retirement) to create a flexible and inclusive workplace that supports employee well-being, development and long-term success.

We may use artificial intelligence and automated tools to support our recruitment process. These tools are used to support, not replace, human judgment. All hiring decisions are made by our hiring managers.

We are proud to be a company that values the contribution of diverse, talented and committed people. The fastest way to foster innovation is to bring diverse ideas together in an inclusive environment. We encourage our colleagues to respectfully challenge the views of others and solve problems collectively. We are an equal opportunity employer and committed to fostering an inclusive and diverse workplace.

We encourage applications from all qualified individuals. In accordance with our accommodation policies and applicable provincial and federal accessibility legislation, we are committed to providing reasonable accommodations throughout the recruitment process.

Required Skills:

Budget Monitoring, Business Management, Business Process Improvements, Coordinating Resources, Critical Thinking, Data Entry, Department Budgeting, Document Management, Efficiency Improvements, File Management, Financial Tracking, Logical Thinking, Meeting Management, Office Applications, Policy Compliance, Procedure Adherence, Process Improvements, Project Management, Proper Documentation, Software Proficiency, Vendor Management

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Secondary Language(s) Job Description:

The Medical Affairs Coordinator – Innovations & Capabilities reports to the Director, Medical Affairs Innovations & Capabilities and works closely with the Associate Director, Clinical Operations, Medical Advisors, and Therapeutic Area teams.

This role provides operational, administrative, and project coordination support across Medical Affairs, including clinical studies, vendor and budget management, process improvement initiatives, and departmental projects. The incumbent supports the efficient execution of Medical Affairs programs while contributing to operational excellence, compliance, and continuous improvement.

Key Responsibilities:

Clinical Operations & Study Support

Support the coordination and administration of Medical Affairs studies, including company-sponsored and Investigator-Sponsored Studies (ISS).
Coordinate study activities such as submissions, start-up documentation, progress tracking, vendor management, payments, and study close-out.
Maintain accurate and compliant study documentation in accordance with company policies, SOPs, and applicable regulations.
Collaborate with internal stakeholders (Medical Affairs, Legal, Quality, Procurement, Compliance, Finance) and external partners (CROs, vendors, investigators, research sites) to support study execution.
Support study budget planning, forecasting, reconciliation, and reporting activities.

Operational Excellence & Project Coordination

Assist with the planning, coordination, tracking, and reporting of departmental projects and strategic initiatives.
Develop and maintain reports, dashboards, trackers, and key performance metrics.
Identify and support process improvement opportunities to enhance efficiency and effectiveness.
Support the implementation and adoption of digital tools and innovative solutions within Medical Affairs.

Financial & Vendor Management

Manage purchase orders, invoice processing, expenditure tracking, accruals, forecasting, and budget reconciliation.
Coordinate vendor onboarding, contracting, and payment processes.
Maintain accurate financial records and ensure compliance with internal financial controls.
Partner with Finance and Procurement to support effective budget management.

Administrative & Departmental Support

Coordinate meetings, workshops, and departmental events, including scheduling, logistics, agendas, and follow-up actions.
Maintain departmental SharePoint and Teams sites and ensure documentation is organized and current.
Prepare presentations, reports, meeting materials, and correspondence.
Support travel arrangements, expense activities, sponsorships, consultant engagements, and other departmental initiatives.

Compliance & Cross-Functional Collaboration

Ensure activities are conducted in compliance with company policies, SOPs, applicable regulations, and governance requirements.
Support approval processes for studies, medical events, sponsorships, consultant engagements, and external collaborations.
Maintain inspection-ready documentation and promote adherence to quality standards and internal controls.
Collaborate with internal and external stakeholders to support successful execution of Medical Affairs initiatives and strategic priorities.

Qualifications:

Bachelor’s degree in Health Sciences, Life Sciences, Business Administration, or a related field, or an equivalent combination of education and experience.
3-5 years of experience in a coordinator, clinical operations, project support, or administrative role within the pharmaceutical, biotechnology, healthcare, or related industry.
Experience managing multiple projects, budgets, and stakeholders in a matrix environment.
Strong proficiency in Microsoft 365 applications, including Excel, PowerPoint, Word, Teams, and SharePoint.
Experience with clinical studies, vendor management, and financial processes is considered an asset.
Strong organizational, analytical, and communication skills with exceptional attention to detail.
Ability to manage multiple priorities and work effectively in a cross-functional environment.
Fluency in French is required.

This job posting is for an existing vacancy position .

The anticipated base salary range for this position is $60,800 – $91,200 CAD. At our company, we are firmly committed to provide fair and equitable pay for similar work and experience as a fundamental aspect of our workplace culture. Individual employee salaries will be based on several factors such as relevant experience, skills & proficiency, and/or other bona fide factors relative to appropriate internal comparators.

At our Company, we lead with people. This role includes eligibility to our discretionary short-term-incentive plan which fosters a pay-for-performance culture. Also, our contemporary rewards and benefit programs go beyond traditional medical plans and retirement programs, to create a flexible, inclusive workplace to support employee well-being, development and long-term success.

We may use artificial intelligence and automated tools to support our recruitment process. AI tools are used to support, but not replace, human judgment. All hiring decisions are made by our hiring managers.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

We encourage applications from all qualified candidates. In accordance with our accommodation policies and applicable provincial and federal accessibility legislation, we are committed to providing reasonable accommodation throughout the recruitment process.

This job posting is for an existing vacancy position.

The Primary location for this role is

CAN - Quebec - Kirkland (16750 Transcanada)

The anticipated base salary range for this position is listed below. This range reflects the Company's reasonable expectation of the base salary applicable to this role at the time of posting. At our company, we are firmly committed to providing fair and equitable pay for similar work and experience as a fundamental aspect of our workplace culture. Individual salaries will be based on several factors such as relevant experience, skills and proficiency, and other bona fide factors relative to appropriate internal comparators.

At our Company, we lead with people. This role includes eligibility for our discretionary short-term incentive plan, which fosters a pay-for-performance culture. Our rewards and benefits programs go beyond traditional medical plans and retirement programs to create a flexible, inclusive workplace that supports employee well-being, development, and long-term success.

Additional location(s): Please note the base salary range above applies to the Primary Location of the position role, including where the role is designated as remote but tied to the Primary Location for compensation purposes. Where a role has other listed locations, different compensation guidelines may apply. You may find the base salary ranges for additional locations below. If the base salary range is not listed for the location to which you are applying, our Talent Acquisition team may provide further information about compensation applicable to your location, where required by law.

Additional location(s) Compensation Information:

$60,800 - $91,200

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

Visa Sponsorship:

Travel Requirements:

No Travel Required

Flexible Work Arrangements:

Hybrid

Shift:

Not Indicated

Valid Driving LIcense:

Hazardous Material(s):

n/a

Job Posting End Date:

10/30/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Medical Affairs Coordinator – Innovation and Capabilities / Medical Affairs Coordinator – Innovations & Capabilities

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