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PVH Corp.

Lead Sales Associate

Auto-translated from French · original: Associé(e) aux ventes principal(e)

4 day week during SummerHybrid · Mirabel, Canada

Be part of an iconic story.

TOMMY HILFIGER is one of the world’s most recognized lifestyle brands, inspiring and welcoming consumers since 1985. Founded in New York, the brand is infused with the dynamic spirit of American culture to create the modern standard of accessible luxury. The TOMMY HILFIGER brands include TOMMY HILFIGER and TOMMY JEANS, along with a range of licensed products that bring the lifestyle brand to life across generations, geographies, activities, and occasions. Tommy Hilfiger’s global marketing approach and communication strategy draw inspiration from the people, organizations, and ideas that boldly influence the future of fashion, art, music, entertainment, and sports. Major global campaigns, partnerships, and innovative initiatives with world-renowned athletes, musicians, and artists are a constant source of energy and inspiration for the brand. Discover TOMMY HILFIGER here!( YouTube, Instagram, TikTok)

LEAD ASSOCIATE

REPORTS TO: Store Management Team

SUMMARY: The primary function of the Lead Associate is to sell and promote TOMMY HILFIGER merchandise by following TH customer service standards. The Lead Associate has cashier responsibilities and also participates in a variety of operational activities as assigned by the store management team.

GENERAL RESPONSIBILITIES:

  • Consistently provide TH customer service that meets company standards.
  • Ensure that stock levels on the floor are adequate.
  • Ensure that the store displays a distinctive visual presentation and impeccable maintenance.
  • Minimize discrepancies by following loss prevention procedures.
  • Demonstrate knowledge of sales plans and store results.
  • Demonstrate knowledge of individual contributions to business results.
  • Follow all company policies and procedures.
  • Have good time management and prioritize tasks.
  • Demonstrate strong communication skills, both written and verbal.
  • Participate in "Take 5" meetings and staff meetings as needed.

CUSTOMER SERVICE RESPONSIBILITIES:

  • Generate maximum sales potential in accordance with TH customer service standards.
  • Build a base of regular customers through excellent data collection and service.
  • Stay up to date on products, promotions, and special events in order to communicate them to customers and achieve better sales.
  • Consistently foster a positive in-store experience by treating all customers and employees fairly and equally.
  • Maintain good zone coverage by greeting every customer in the zone, prioritizing customers before tackling tasks.
  • Demonstrate strong communication skills, both written and verbal.
  • Have good time management and prioritize tasks.

PERSONAL RESPONSIBILITIES:

  • Represent the TH brand by adopting a professional personal appearance.
  • Demonstrate professional image and behavior.
  • Must be willing to work a variable schedule, as determined by management.
  • Communicate any concerns to the management team.
  • Assist in the development of sales associates.
  • Ensure that respect is maintained within the peer group, staff, and supervisors.
  • Generate energy and enthusiasm regarding common goals and values and act with integrity.
  • Support all decisions coming from the company and the management team.
  • Modify schedules, adapt to job needs, and take on night, weekend, and holiday shifts.

OPERATIONAL RESPONSIBILITIES:

  • Adhere to policies and procedures.
  • Supervise the sales floor and back office to ensure loss prevention and notify the management team of any unusual internal or external activity.
  • Perform daily opening and closing checklist tasks as prescribed by the management team to ensure the store is always ready.
  • Perform all cash transactions, including those performed by the management team (refunds, exchanges, merchandise credit, gift cards, cash drawer removal).
  • Authorized to reconcile all documentation when requested: Counting cash drawers, secondary verification of cash funds in the safe, verification of cash registers between cashiers.
  • Be able to lift a minimum of 40 pounds and stand for long periods of time.

MERCHANDISING AND VISUAL PRESENTATION RESPONSIBILITIES:

  • Ensure that product replenishment is carried out consistently and adequately on the sales floor.
  • Comply with visual presentation standards.
  • Execute markdowns and restock as needed.
  • Ensure the cleanliness of displays, hardware, and the overall cleanliness of the store.

Hired full-time? Your other benefits:

Your well-being is our top priority

At PVH, we offer competitive, beneficial, and comprehensive benefits plans. We strive to offer options for health, finances, and work-life balance. This includes:

  • Insurance: The best possible health insurance, vision care, dental insurance, life insurance, and more.
  • RRSP and TFSA: Market-leading plans to help our eligible associates save for retirement.
  • Flexible work environment: Company-paid holidays, paid time off, seasonal hours, and flexible work schedules.
  • Well-being support: A range of well-being resources and programs.
  • Scholarship program: Receive support for your continued education, including tuition reimbursement.
  • Associate discounts: Enjoy discounts at outlet stores and e-commerce sites.

Please note that your eligibility depends on your employment status, work location, and the duration of your employment at PVH, and that our benefits are subject to change. Applications will be accepted on an ongoing basis until the position is filled.

About PVH:

We are brand creators who use our passion and creativity to make Calvin Klein and TOMMY HILFIGER the most coveted lifestyle brands in the world, while simultaneously making PVH one of the most successful brand groups in our industry. We are guided by our values and benefit from our global scale and reach. Together, as a team with a vision and a plan, we are moving fashion forward for good. That is our power, that is the power of PVH+.

One of PVH’s greatest strengths is its people. Our collective drive is to create a work environment where everyone feels valued and heard. We are committed to fostering an inclusive and diverse community with a strong sense of belonging. To learn more about our commitments to inclusion and diversity, click here.

"PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer that considers all applicants for employment based on their individual abilities and qualifications, regardless of race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status, or any other characteristic protected by federal, provincial, or local law. In addition to complying with all applicable laws, PVH is committed to ensuring that all current and future PVH associates are compensated solely based on job-related factors such as their skills, abilities, training, quality of work, experience, and potential."