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Commercial Communication and Training Analyst

Auto-translated from Portuguese · original: Analista de Comunicação e Treinamento Comercial

5 day weekFortune 100 Best '26Onsite · São Paulo, Brazil

Company Description

Experian is a global data and technology company that powers opportunities for people and businesses around the world. We operate in diverse markets, such as financial services, healthcare, automotive, agribusiness, insurance, among others. Experian invests in people and new advanced technologies to unlock the power of data. We have an incredible team of 25,200 employees in 32 countries.

Our uniqueness is valuing yours. Experian's people-centric, inclusive, and purpose-driven culture is recognized by numerous awards — including World’s Best Workplaces™ 2025 (Fortune's Top 25 global) and Great Place To Work™ in 26 countries, among others. Check out Experian Life on social media or explore our careers site to understand why. Experian is also proud to be an equal opportunity employer and an affirmative action employer.

Job Description

The Analyst will support Sales Enablement initiatives, focusing on commercial communication and sales team training. The position aims to contribute to the organization, execution, and continuous improvement of content, training, and processes that support commercial performance.

Qualifications

Key responsibilities

  • Support the creation, review, and publication of communications for the sales team (emails, Teams, newsletters, and support materials);
  • Ensure standardization, clarity, and consistency of messages;
  • Support the management and updating of content on internal platforms;
  • Provide operational support for training sessions (invitations, attendance lists, materials);
  • Support the creation and updating of training content and support materials;
  • Monitor participation and engagement indicators for training sessions;
  • Support the management of the communication and training calendar;
  • Ensure adherence to processes and workflows defined by the department.

Qualifications

  • Higher education degree completed or in progress in Communication, Marketing, Administration, or related fields;
  • Differentiators: Previous experience with internal communication, training, or supporting commercial areas; Familiarity with content platforms or LMS (e.g., Seismic, SharePoint);
  • Basic knowledge of engagement metrics; Interest in digital tools and innovation;
  • Advanced English (desirable);
  • Organization and attention to detail;
  • Proactivity and sense of responsibility;
  • Good communication (written and verbal) and interpersonal skills;
  • Ability to handle multiple demands;
  • Ease of working in a team and with different areas;
  • Office Suite (Excel, PowerPoint, Outlook), Collaboration tools (Teams or similar).

Additional Information

Serasa Experian is much more than you imagine. With the purpose of creating a better future, expanding opportunities for people and businesses, in Brazil we are more than 4,000 people working in diverse teams and specialties. Here, every knowledge and diversity complements each other and you can work on what you love most. We are committed to building an inclusive culture and an environment in which people can balance their careers with their personal commitments and interests, valuing well-being.

We are very dedicated to being one of the best and most innovative companies to work for in the country, enabling incredible experiences and careers for our people. Our strong people-first approach is recognized externally through various market certifications: we have been awarded by Great Place To Work™ in 24 countries and by the international Top Employers certification, in addition to being recognized as one of the best companies for young professionals and having a 4.6 rating on Glassdoor. Each recognition indicates that we are on the right path, providing an increasingly better work environment for our talent.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here