Company Description
Experian is a global data and technology company that drives opportunities for people and businesses around the world. We help redefine lending practices, discover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics, and software. We also assist millions of people in achieving their financial goals and help them save time and money.
We operate in a variety of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many other industrial segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 index company, listed on the London Stock Exchange (EXPN), we have a team of 22,500 people in 32 countries. Our corporate headquarters is in Dublin, Ireland. Learn more at experianplc.com.
Job Description
The Technology and Innovation (T&I) area is the engine that enables innovation and efficiency in the organization. Its purpose is to ensure that technology platforms, information systems, and digital services operate safely, scalably, and aligned with business needs. From architectural design to daily operations, T&I ensures continuity, resilience, and technological evolution, driving digital transformation and customer experience.
Purpose of the role:
Lead the technology strategy in Chile, ensuring the integration and evolution of the development, operations, and T&I services areas, with a focus on innovation, resilience, compliance with regional and global architecture and security standards, and regulatory compliance. This role is key to driving business initiatives, including Open Banking, and opening new business units according to market requirements, among others, and the adoption of cloud architectures (AWS) ensuring the security and scalability of technology platforms.
Deliverables:
- Budget for the area in Chile for each year and strategic plan.
- Plans for compliance with product roadmap and projects.
- KPIs and OKRs of the operation including; Availability, security metrics, and productivity.
Role Responsibilities:
- Define and execute local technology strategy aligned with regional and global vision, and business needs.
- Lead development, operations, and services teams, promoting collaboration, technical excellence, and alignment with architecture and security standards.
- Lead jointly with the product team the implementation of business initiatives, including Open Banking, according to market requirements.
- Drive cloud adoption and migration, optimizing costs, scalability, and resilience.
- Ensure availability, security, and continuity of technology platforms, ensuring teamwork with corresponding regional and global areas.
- Ensure compliance with regulations, security standards, architecture governance, and corporate policies.
- Manage budgets, vendors, and technology contracts.
- Promote agile practices, DevOps, and automation to accelerate value delivery.
- Lead innovation and digital transformation initiatives that generate business impact.
- Support AI initiatives in the country's operations.
Required Technical Knowledge
- Mastery of AWS Cloud (architecture, security, cost optimization).
- Enterprise architecture and scalable solution design.
- Advanced cybersecurity and risk management.
- Agile methodologies, DevOps, and automation.
- IT governance and business continuity management.
- Experience in Open Banking, APIs, and regulatory standards.
Competencies:
- Inspirational leadership and multidisciplinary team management.
- Strategic thinking and results orientation.
- Effective communication and stakeholder negotiation.
- Ability to manage change and foster innovation.
- High adaptability in dynamic and changing environments.
Why is this role critical for us?
The Head of Technology role has significant relevance not only for the area but for the country. This role must achieve synergy between the needs of the area, the country, and the region. They must be capable of mobilizing teams to adapt to changes without generating resistance or barriers.
Qualifications
Education: Systems Engineering, Computer Science, Telecommunications, or related fields. Postgraduate degree in Technology Management or MBA desirable.
Experience: +10 years in technology areas, with at least 5 in leadership positions. Experience managing multidisciplinary teams (development, architecture, security, operations). Deep knowledge in Open Banking, cloud computing (AWS), distributed architectures, cybersecurity, DevOps, and ITIL.
Knowledge:
- AWS
- Agile methodologies
- APIs
- Cybersecurity
Languages: Advanced English
Additional Information
Our uniqueness is that we celebrate what makes us different. Experian's culture and people are key differentiating elements. We take our people agenda very seriously and focus on what really matters: DEI, work-life balance, development, authenticity, engagement, collaboration, wellbeing, reward and recognition, volunteering... and the list goes on. Experian's strong people-first approach has been recognized: Great Place To Work™ in 24 countries, FORTUNE Best Companies to work, and Glassdoor Best Places to Work (globally 4.4 stars), to name a few. Check out Experian Life on social media or our careers site to understand why.
Experian is proud to be an equal opportunity and affirmative action employer. Innovation is a fundamental part of Experian's DNA and practices, and the diversity of our workforce drives our success. Everyone can succeed at Experian and bring their whole selves regardless of gender, ethnicity, religion, color, sexuality, physical ability, or age. If you have any disability or special need that requires accommodations, please let us know as soon as possible.