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Forex & Fixed Income Support (M/F/D)

Auto-translated from French · original: Support Forex & Fixed Income (H/F)

5 day weekGreat Place to Work '25Hybrid · Paris, France

Company description

Meritis is a consulting firm specialised in the digital transformation of organisations, founded in 2007 by Sébastien Videment.

Initially based in Paris, it has expanded across the regions and now has a presence in France's largest cities: Sophia-Antipolis, Montpellier, Nantes, Bordeaux, Lyon, Aix-en-Provence, Lille, and even Lisbon in Portugal since 2023.

Our experts support clients from various sectors with all their digital transformation needs across many areas of expertise: Finance, Software Engineering, Cloud & Infrastructure, Data, Digital Transformation and Cybersecurity.

Guided by its values of excellence, humility, benevolence and closeness, the firm of more than 900 employees, awarded 5 times in the Great Place To Work® ranking, is experiencing very strong growth and aims to reach €100M in revenue in 2024 and surpass the symbolic milestone of 1,000 employees.

We take pride in staying close to our employees and supporting them individually, regardless of their role in the company. Certified by Great Place To Work since 2013, our approach to workplace well-being goes well beyond a simple label; our employees speak about it best: https://www.glassdoor.fr/Avis/Meritis-Avis-E1163008.htm

Job description

Join a cross-functional functional support team of 6 people, at the heart of electronic trading activities on FOREX and FIXED INCOME products. Based in Paris, our team supports several critical applications used daily by traders, sales and middle officers.

As a Technical-Functional Support specialist, you play a central role in the smooth operation of trading applications:

  • Assist users (traders, sales, middle officers)
  • Manage incidents and anomalies related to trading applications
  • Lead investigations into complex functional issues
  • Identify recurring incidents and contribute to their lasting resolution
  • Work with production teams to improve analysis and monitoring tools
  • Maintain regular exchanges with project teams to track application developments
  • Document procedures and write materials that capture knowledge within the team

Qualifications

We are looking for someone who:

  • Wants to grow in a rich functional environment (FOREX and FIXED INCOME products)
  • Enjoys working in direct contact with end users in a responsive context
  • Has solid technical foundations (SQL, Linux)
  • Is comfortable in an international environment
  • Shows rigour, team spirit, openness and proactivity
  • Can interact effectively with a variety of stakeholders: developers, support, traders, middle/back office teams, compliance
  • Has a strong command of English, both written and spoken

Required technical skills:

  • Linux, Windows
  • Language: SQL (basic to intermediate query proficiency)
  • Analysis: Linux commands (log analysis)

Additional information

  • Tailored career paths (career development, suitable training, mentoring…);
  • Having the choice of your assignment and personalised support throughout your career;
  • Working in an environment where learning is encouraged: certification courses, e-learning, meetUps, coding competitions, career development paths, etc.;
  • Being part of expert communities that share their knowledge and experience within our competence centres;
  • A friendly environment with many festive events (annual evening party, seminars & team building, lunches and after-works…);

Your differences are our strengths. That is why Meritis is committed to diversity and non-discrimination. All our roles are accessible to people with disabilities. If you have a question or believe you are a victim or witness of discrimination, you can contact [email protected] .