Scheduled hours per week: 40
Scheduled months per year: 12
Remote work eligibility: Onsite only
Position purpose
Assists in the day-to-day coordination of athletics facilities operations and event management functions. Supports facility operations, building manager oversight, event logistics, operational follow-up, access coordination, and departmental administrative support while contributing to a positive and efficient operational environment. Supervises building managers responsible for supporting the daily operation and readiness of assigned athletics facilities.
Key accountabilities
Facilities Operations
Assists in the day-to-day coordination of athletics facilities operations.
• Conducts quality control walkthroughs of athletics facilities to ensure proper function, cleanliness, and operational readiness.
• Supervises building managers responsible for supporting the daily operation, monitoring, and readiness of athletics facilities.
• Coordinates building manager schedules, assignments, training, and day-to-day work expectations.
• Serves as a resource for building managers in addressing routine facility issues, operational questions, and established facility procedures.
• Assists with basic work order coordination, operational follow-up, and tracking.
• Supports coordination of office moves and operational logistics with campus partners.
• Supports access control administration, including key distribution, card access coordination, and event unlock support.
• Assists with operational inventory tracking and departmental supply coordination.
• Oversees mailroom operations and departmental package distribution processes.
• Assists with maintaining organization and operational readiness of shared departmental spaces.
Event Management
Serves as a primary event manager for multiple home varsity contests.
• Directs, supervises, and coordinates all facets of athletics event management with input from their supervisor(s) while overseeing event management staff.
• Coordinates game day staff, including officials and coaches, to ensure adequate personnel for game operations and to support visiting teams.
• Supports the implementation of policies and procedures that contribute to high-quality varsity athletics events for both the participants and spectators.
• Works with head coaches to understand home events’ needs and preferences.
• Ensures proper facility and equipment set-up for events.
• Coordinates and helps execute special DCARD events, including but not limited to, AD’s BBQ, Celebration of Excellence, Holiday Party, All-Staff meetings, DAAB meetings.
• Coordinates with event workers to ensure responsibilities are clear and duties are performed properly.
• Handle on-site operational issues and emergencies, including weather issues and crowd management, and serves as a liaison with Dartmouth Safety and Security and Hanover Police when applicable.
Administrative & Departmental Support
• Assists with administrative tracking, operational documentation, facility records and departmental support efforts.
• Supports Facilities & Operations projects, initiatives, and operational follow-up as assigned.
• Demonstrates a commitment to professionalism, inclusion, and collaboration through actions and communication with others.
• Performs other duties as assigned.
Required qualifications: education and experience
Bachelors plus 2-3 years' experience or equivalent combination of education and experience
Required qualifications: skills, knowledge and abilities
Experience:
- At least 2 years of experience in coordinator, facilities operations or event management, or a combination of both
- Proven track record of successfully managing multiple projects and tasks simultaneously
- Experience working in a fast-paced, dynamic environment
Skills:
- Strong organizational and communication skills
- Ability to work effectively with diverse groups, including staff, students, and external partners
- Ability to prioritize tasks, manage time, and meet deadlines
- Ability to manage budgets and track expenses
- Physical ability to lift, carry, and move supplies and equipment as needed
- Strong attention to detail and problem-solving skills
- Ability to think critically and make sound judgments
- Strong customer service skills, including ability to handle conflicts and complaints
- Ability to work independently and as part of a team
- Strong time management and prioritization skills
Technical Skills:
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Basic knowledge of facilities management software (e.g., maintenance tracking, inventory management)
Other:
- Availability to work flexible hours, including evenings, weekends, and holidays
- Ability to handle emergency situations, including injuries and weather-related issues
Preferred qualifications
Certifications/Licenses:
- First Aid/CPR certification (or willingness to obtain)
- Basic Life Support (BLS) certification (or willingness to obtain)
- Familiarity with OSHA regulations and safety protocols
Other
- Bachelor’s degree in a related field (e.g., facilities management, event management, hospitality) preferred
- Familiarity with event management software and systems (e.g., ticketing, scheduling)
- Basic knowledge of facilities management principles, including maintenance, upkeep, and safety protocols
- Familiarity with event management software and systems (e.g., ticketing, scheduling)