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Atlean World

Dutch Bol.com Customer Advisor

Part timeRemote · Albufeira, Faro +4 more

Atlean World is an HR SaaS Consultant dedicated to fostering multicultural environments as the new reality. We specialize in multilingual markets, ensuring candidates have a seamless recruitment journey.

Your Next Job, Without Boundaries! 🌍

If you're living in Portugal we are offering a fantastic remote work opportunity for the role of Customer Advisor for Bol.com.

Why this Customer Advisor role is a great opportunity for your professional and personal development:

  • Work from anywhere while embracing diverse experiences.
  • Represent a global brand.
  • Fast-track career development opportunities.

Your day-to-day responsibilities would include:

  • Listen to customers’ questions and concerns, and provide answers and solutions;
  • Troubleshooting regarding orders, deliveries, payments and returns;
  • Point of contact for external sellers;
  • Provide information about digital products;
  • Escalation and rerouting of issues to other departments.