WHY CABIFY?
At Cabify, we believe a new form of urban mobility is possible: more sustainable, accessible, and efficient. If you're someone eager to transform the future of our cities, you'll find a vibrant team and a mission that will inspire you every day. You'll join a global project with real impact on the lives of millions of people, helping to build a mobility ecosystem that connects users, drivers, and companies in a unique way.
YOUR TEAM
In our Operations team, we are the engine that ensures Cabify's service runs efficiently and with the highest quality across all markets. We manage driver supply, user demand, and the overall service experience in each city. Our passion is optimizing every detail so that each trip is flawless.
YOUR MISSION
Ensure an exceptional welcome experience and smooth boarding for our users at the airport, making sure each trip begins with maximum quality and efficiency.
HOW WILL YOU HELP US FULFILL OUR MISSION?
- You'll be the first face of Cabify at the airport, giving a warm welcome and guidance to our passengers after they purchase their ticket.
- You'll guide each user to the correct van, ensuring smooth boarding and directing them to their proper destination.
- You'll validate tickets and boarding passes, ensuring the smooth flow and safety of each trip before our passengers board.
- You'll be the point of reference for our users, answering their questions and providing clear information about the boarding process and their journey.
- You'll work hand in hand with drivers and the counter team to maintain flawless operations, reporting any incidents to optimize the experience.
WHAT ARE WE LOOKING FOR?
- Alignment with our principles: cabify.com/es/sobre-nosotros
- Previous experience in customer service roles, ideally in sectors such as transportation, tourism, or hospitality, where you've demonstrated your passion for service.
- Excellent interpersonal communication skills and a genuine orientation toward resolving and improving the experience of each person.
- Ability to perform with energy and proactivity in a dynamic environment, handling diverse situations and anticipating the needs of our passengers.
- Flexibility to work rotating shifts (daytime/evening/night) and in an outdoor environment at Santiago Airport.
- Basic knowledge of English or other languages is a plus, to connect with our global community of users.
WHAT DO WE OFFER?
You'll join a leading mobility company, where your impact will be direct and valued. You'll have the opportunity to grow professionally and develop your skills in an environment that prioritizes innovation and continuous improvement.
- Work team to develop all your talent
- Monthly mobility card for the airport shuttle bus.
- Continuous training and professional development.
- Performance bonus
- Night shift bonus
🕒 Schedule and Hours
📍Fixed DAYTIME SHIFT 4x3
- 08:00 AM - 19:00 PM
- 09:00 AM - 20:00 PM
- 10:00 AM - 21:00 PM
Work schedule of four working days for 3 days off.
Cabify is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all people, regardless of their origin, gender, religion, orientation, age, or ability. Join us!