Why Cabify?
At Cabify, we believe a new form of urban mobility is possible: more sustainable, efficient, and accessible to all. We are a leading Ibero-American company transforming cities and connecting people with transportation solutions that positively impact daily life. If you are passionate about service, efficiency, and want to be part of a team that shapes the future, this is your place.
Your team
We work to ensure Cabify's service operates efficiently and with the highest quality across all markets. We manage driver supply, user demand, and the overall service experience in each city. Our mission is to guarantee that every trip is an exceptional experience.
Your mission
Guarantee an exceptional experience for our users at the airport, managing their needs with agility, empathy, and professionalism, and contributing to the operational efficiency of our service.
How will you help us fulfill our mission?
- You will manage ticket sales and payment processing, ensuring an agile and secure process in our reservation system.
- You will provide cordial and excellent service to each passenger, being the face of Cabify at the airport.
- You will advise users on routes, fares, schedules, and promotions, becoming their trusted reference.
- You will resolve customer questions and issues at the counter, demonstrating empathy and strong problem-solving skills.
- You will collaborate in daily cash reconciliation and asset safeguarding, ensuring the integrity of our operations.
What are we looking for?
- Alignment with our principles: cabify.com/es/sobre-nosotros
- Minimum 1-2 years of experience in in-person customer service, sales, or hospitality roles (prior experience in airports, hotels, or tourism is a plus).
- Ability to manage pressure, excellent verbal communication, and conflict resolution skills.
- Availability to work rotating shifts (morning, afternoon, and night) in a 24/7 airport operation system.
- Good proficiency with digital tools and reservation systems.
What do we offer?
Join a dynamic and growing team, where your passion for customer service and desire to learn will find space to flourish. We offer you a direct contract with the company, job stability, and a clear path for your professional development in one of the leading mobility companies in the market.
🚍 Monthly mobility card for the airport shuttle bus.
📚 Training and continuous professional development.
🖥️ Work equipment to develop all your talent
🕒 Schedule and Hours:
📍 Fixed Night Shift 4x3
- 4 days worked
- 3 days off
- 10 effective daily hours
- 20:00 PM - 07:00 AM
- 21:00 PM - 08:00 AM
- 22:00 PM - 09:00 AM
If you are passionate about customer service and looking for a dynamic environment, apply and be part of our team! 🚀
Cabify is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all people, regardless of origin, gender, religion, orientation, age, or ability. Join us!