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Overview
You will join the Payment Systems Service, within a structure dedicated to managing and supporting mission-critical applications operating 24/7. You will be responsible for monitoring, managing and maintaining the application systems that support payment processes, ensuring their operational continuity, stability and adequate performance. You will collaborate with technical and functional teams in complex contexts, contributing to the resolution of anomalies, the analysis of problems and the evolution of application services.
What your activities will be
- Monitor applications and manage incidents and anomalies, ensuring the operational continuity of services
- Analyse and resolve application issues on legacy and cloud architectures
- Carry out corrective and evolutive application maintenance activities
- Support change management processes and production release activities
- Collaborate with internal teams and coordinate with external suppliers and international partners
- Support the management of high-transaction-volume applications, respecting critical operating windows
- Contribute to improving the performance, stability and reliability of systems through analysis and optimisation activities
- Ensure compliance with company standards and policies on Cybersecurity, Privacy and Data Management
Who we are looking for
If you have the following characteristics, we are waiting for you:
- 3-5 years of experience in application maintenance/system analysis of complex IT systems
- Degree in Computer Science, quantitative disciplines or an equivalent qualification
- Knowledge of Java
- Knowledge of Oracle WebLogic-based application architectures
- Knowledge of databases
- Knowledge of OpenShift and Kubernetes
- Knowledge of incident management, problem management, monitoring and change management processes
- Knowledge of analysis and troubleshooting techniques applied to complex IT systems
- Experience managing 24/7 operational applications
- Good command of written and spoken English
The following would be an advantage:
- Experience managing high-transaction-volume applications operating in contexts with critical operating windows
- Knowledge of Agile and ITIL methodologies, DevOps practices and CI/CD tools
- Experience using AI systems for the analysis of application incidents
- Significant professional or academic experience in international contexts
What we offer
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Gross annual salary starting from €40.000
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The Group provides a variable component of remuneration as governed by the Remuneration Policies available on the Group website
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Complementary elements governed by the National Collective Labour Agreement for Credit and second-level company agreements
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Professional development initiatives supporting the growth of our people
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Wide range of training offers through the Corporate Academy, dedicated to the continuous development of professional, managerial and transversal skills at all levels
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Possibility to opt for flexible working and the 4x9 compressed work week
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Modern and integrated corporate welfare system (link)
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Health coverage and supplementary pension scheme from the start of employment
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Advantages on the Group's banking products and services
About us
We are a leader in Italy and one of the main banking groups in Europe. Join us and be part of our success story! With over 20 million customers in Italy and abroad, we are a true engine of sustainable growth with a strong commitment to the environment and a tangible impact on society.
People are at the centre; we take care of them by committing to create an inclusive culture within the Group where everyone feels valued and empowered.
The Chief Data, A.I. & Technology Officer Area is the Group's IT division, combining the agility of a fintech with the solidity of a large group; you will have the opportunity to work in an innovative context with cutting-edge technologies and a strong drive towards digital transformation.
Join our international community. The future doesn't wait, it is chosen!
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We guarantee an inclusive environment and equal opportunities. We will consider all applications regardless of race, religion, sexual orientation, gender identity, marital status, age, disability or any other protected category, in compliance with Legislative Decrees 198/2006, 215/03 and 216/03.
For the evaluation of applications, the data will be used by Intesa Sanpaolo S.p.A. as Data Controller. We invite you to read the dedicated Privacy Notice.