Company Description
Experian is a global data and technology company that powers opportunities for people and businesses around the world. We help redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics, and software. We also assist millions of people in achieving their financial goals and help them save time and money.
We operate in a variety of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many other industrial segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people in 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
Job Description
The Corporate Sales area is part of the Executive Commercial Management and is focused on developing the portfolio and managing the sales and corporate customer service strategy, through the planning and execution of account planning for the assigned portfolio to meet revenue budgets, by client, by sector, and by month, always complying with company guidelines.
Purpose of the role:
Drive organic growth of bureau services and portfolio deepening through new Experian solutions, aligning commercial management with the regional strategy.
Deliverables:
- Weekly report of strategic visits and sales opportunities for DA products and new Experian solutions.
- Quarterly portfolio analysis, identifying up-selling/cross-selling opportunities and efficiency in the use of services.
- Monthly report of transactional consumption and compliance with commercial KPIs (sales, NPS, adoption of new solutions).
Responsibilities of the role:
- Meet and exceed monthly and annual revenue goals assigned by portfolio.
- Develop strong and strategic relationships with clients, identifying up-selling and cross-selling opportunities.
- Perform account planning, presenting quarterly portfolio analyses and weekly visit and opportunity reports.
- Ensure timeliness and accuracy in updating contracts, reports, and administrative processes, complying with local and regional policies and standards.
- Lead the implementation of innovative commercial strategies, collaborating with regional and local teams.
- Actively contribute, through your management, to customer satisfaction (NPS).
- Identify market trends and share best practices that allow for driving innovation and the adoption of new Experian solutions.
- Maintain clear, honest, and professional communication with clients and internal teams.
What are we looking for?
We are looking for a results-oriented Account Executive, capable of driving commercial growth and innovation, managing strategic relationships with clients in the Business, Risk, and Credit areas, and collaborating effectively in multicultural teams within the SPlatam region. You should be able to:
- Maintain relationships/contact with guilds, associations, organizations, and any other groups considered influential to the organization.
- Be sales-focused.
- Have knowledge of the financial and commercial language of your assigned portfolio.
- Manage field visits to clients, customer service, and process management.
Why is this role critical for us?
This role is critical to achieving annual revenue targets, generating new business opportunities, and ensuring the organic and sustained growth of all customer segments.
Qualifications
Education:
- Bachelor's degree in Engineering, Finance, Marketing, Administration, or related fields.
Experience:
- At least 2 years of experience in commercial management handling corporate clients.
- Management of sales compliance indicators.
- Knowledge of the dynamics of the financial, commercial, and credit sectors.
- Experience in face-to-face customer service and after-sales.
- Operational process management.
Required technical knowledge:
- Intermediate to advanced Excel/Office skills.
- Proficiency in digital tools/CRM.
Languages:
- English: basic or intermediate.
Competencies:
- Effective and multicultural communication.
- Innovation and regional collaboration.
- Needs inquiry and customer service.
- Empowerment and commercial energy that inspires and energizes the commercial area.
- Orientation toward measurable results.
- Strategic thinking.
- Adaptability and continuous learning.
- Sales experience.
- Excel proficiency.
- Negotiation skills.
Additional Information
Our uniqueness is that we celebrate what makes us different. Experian's culture and people are key differentiators. We take our people agenda very seriously and focus on what really matters: DEI, work-life balance, development, authenticity, engagement, collaboration, well-being, reward and recognition, volunteering... and the list goes on. Experian's strong people-first focus has been awarded: Great Place To Work™ in 24 countries, FORTUNE Best Companies to work, and Glassdoor Best Places to Work (globally 4.4 stars), to name a few. Take a look at Experian Life on social media or our careers site to understand why.
Experian is proud to be an equal opportunity and affirmative action employer. Innovation is a fundamental part of Experian's DNA and practices, and the diversity of our workforce drives our success. Everyone can succeed at Experian and bring their whole selves regardless of gender, ethnicity, religion, color, sexuality, physical ability, or age. If you have a disability or special need that requires accommodation, please let us know as soon as possible.
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