The School of Media and Public Affairs (SMPA) is a leader in media, journalism and political communication instruction and research. As part of the Columbian College of Art and Sciences (CCAS), we have built our international reputation on the strength of a liberal art education. We bring Washington into the classroom with a focus on how the media informs and influences policy and politics in a democracy. Students engage with the world around them through internships and access to decision makers, community leaders and power brokers.
The Academic Department Administrator position is the primary staff person responsible for ensuring a professional and positive experience for all visitors or callers to the main suite of the School of Media and Public Affairs. The position interfaces with a wide variety of people, including prospective and current students, faculty, staff, parents, and other visitors. This position reports directly to the Director of Special Projects and Administration and works closely with the Departmental Operations Manager and the Director of the Institute for Public Diplomacy and Global Communication (IPDGC). This is a non-exempt position and will require clocking in and out using the university’s Time Reporting System.
As part of the regular responsibilities the position is responsible for:
- Performs general front desk duties including but not limited to; answers departmental main phone line, welcomes and orients visitors, receives deliveries, or receives, organizes and reviews incoming correspondence.
- Works alongside the Senior Student Services Specialists on hiring and managing Federal Work Study students.
- Assists departmental space reservations for faculty, staff, and students.
- Serves as departmental power user for Facilities work requests; researches and submits Facilities work requests on behalf of departmental faculty and staff. Records and monitors progress of work and follows up on requests as needed.
- Monitors and responds to departmental email accounts, listservs, and processes, and addresses everyday administrative requests.
- Maintains historical files and similar documentation applicable to the School, such as syllabi from courses, staff onboarding documentation, etc.
- Collaborates with the Director, Associate Director, and Departmental Operations Manager regarding course scheduling needs for the department and follows up with faculty to communicate changes.
- Assists office supply inventory; orders office supplies; responsible for creating purchase orders for lab supplies and equipment using EAS; submits invoice payments. Prepares, maintains, and oversees record-keeping, tracking and follow-through of expenditures required operations.
- Serves as a liaison between the department and other GW offices including but not limited to Payroll, the Dean’s Office, Registrar, Career Center, Study Abroad Office, Research Services, Cashier’s Office, and Facilities Management.
- Assists the Director of IPDGC on endowment drawdown requests, processing awards from endowment, reimbursements, and any expenses associated with IPDGC
Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position