About Town of Gilbert
What is the Town of Gilbert?
The Town of Gilbert is the municipal government of Gilbert, Arizona, in Maricopa County in the Phoenix metropolitan area, and one of the largest incorporated towns in the United States. The Town describes itself as "one of the fastest-growing communities in the United States" and "a thriving and economically-diverse suburban community", and says that "one of the drivers of Gilbert's success has been its dedicated team of employees". It delivers the full range of municipal services: engineering and traffic, development services, public works, parks and recreation, digital government, finance and legal, alongside police and fire.
Where will I work?
Employees are based at Gilbert's civic buildings on and around Civic Center Drive, including the Municipal Center and the Administration Building at 50 East Civic Center Drive. Gilbert publishes a four-day operating week for its civic offices: both Human Resources and Town Hall list hours of "Monday - Thursday: 7:00 AM - 6:00 PM" with "Friday: Closed". Recruitment runs through the Town's own NeoGov careers portal.
What is the Town of Gilbert team like?
Gilbert calls its workforce "Team Gilbert" and its HR function the "People Team", a department of 28 professionals covering talent acquisition, organisational development, employee wellness, benefits, safety and people operations. The Town says it hires "innovative, forward-thinking problem-solvers who love what they do", and looks for public servants who "LOVE to contribute to your community and leave everything a little better than you found it". Professional and technical staff work alongside sworn police and fire employees, who have separate retirement and leave arrangements.
Work-Life Balance
Gilbert's published civic hours - four eleven-hour service days, Monday to Thursday, with Fridays closed - are the clearest published signal of how the working week is arranged, and the FY2026-2027 benefits guide sets leave accruals against a "40 hr work week". This is full-time hours arranged across fewer days, not reduced hours. Gilbert does not publish the words "compressed", "4/10" or "four-day week" on its careers pages or in its benefits guide, so confirm the exact schedule for a given role with the hiring team.
Paid time off is service-banded: regular full-time employees accrue 100 hours of vacation a year under five years of service, rising through the bands to 177 hours at twenty or more, with a maximum carryover of 350 hours. Full-time employees "receive 9 observed holidays per year" and are additionally "eligible for Floating Holidays, which can be used when the employee wants, and with supervisor approval". Sick leave accrues at 3.7 hours per pay period, and a leave donation programme lets colleagues give vacation leave to employees who have exhausted their own accruals.
Perks and Benefits
- Aetna medical plans with a broad national network, plus dental and vision cover
- Arizona State Retirement System (ASRS) pension, the Town matching the 12.00% employee contribution
- Town-paid basic life, AD&D and dependent life insurance, plus short- and long-term disability
- Tuition reimbursement for preauthorised courses, up to $5,000 per fiscal year
- Paid parental leave and a Baby at Work programme for new parents
- ComPsych employee assistance programme and the Gilbert Wellness programme
- Working Advantage discount network and Aetna LifeMart member discounts
- Nine observed holidays plus floating holidays used when the employee wants