About Nutanix
"Hungry, Humble, Honest, with Heart." Nutanix is a global leader in hybrid multicloud, providing a single platform to run and manage any app and data anywhere. By eliminating infrastructure complexity, we strongly support enterprise AI adoption and cloud-native development, freeing customers from day-to-day IT operations so they can focus on business innovation. Embracing our core values of "Hungry, Humble, Honest, with Heart," we continuously learn and collaborate as a team to drive customer success.
Role & Mission
"Transforming the infrastructure of Japan's leading enterprises from the ground up with cloud technology." In this position, we are seeking a Senior Systems Engineer (SE) to lead the digital transformation (DX) of customers in the telecommunications industry and Managed Service Provider (MSP) sectors from a technical perspective.
Our SEs go beyond simple product demonstrations; they act as "Trusted Advisors" who deeply understand customer business challenges and propose the optimal use of cloud technologies. This is a highly impactful and rewarding position with the opportunity to significantly transform how our customers operate and do business.
About the Team
The Nutanix presales organization is a global team of over 800 highly skilled and customer-centric professionals. The Service Provider SE team you will join is dedicated to managing large enterprise accounts in the telecommunications industry. Working hand-in-hand with the Service Provider Sales team, we leverage presales consulting, technical guidance, and hands-on support to design and propose optimal solutions tailored to our customers' business needs.
Key Responsibilities
Working closely with the Enterprise Sales team, you will act as a technical leader, driving engagements from the creation of sales opportunities to the successful execution of technical evaluations (PoC/PoV).
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Strategic Planning & Solution Proposal
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Understand customer challenges and accurately articulate the value and benefits of Nutanix solutions.
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Collaborate with the sales team to develop account strategies, design technical solutions, and create proposal materials.
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Drive proposal activities through whiteboard sessions, workshops, product demos, and PoC/PoV execution.
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Stakeholder Collaboration & Relationship Building
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Build strong, trusting relationships with customers, serving as their primary technical point of contact (Technical Advisor).
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Provide customer feedback to internal teams (e.g., Global Product Management and Engineering) to contribute to product improvements.
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Collaborate within the presales team to obtain technical approvals efficiently and professionally.
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Pursuit of Expertise & Ambassador Activities
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Establish yourself as a Subject Matter Expert (SME) in specific Nutanix product areas, enhancing our technical presence both internally and externally.
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Develop a deep understanding of IT investment trends.
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Continuously catch up on new features, latest technologies, and industry trends.
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Required Experience & Skills (MUST)
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6–9 years of experience in a customer-facing technical role.
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3–5 years of experience as a Presales Engineer.
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Excellent presentation and communication skills to clearly explain complex technical topics and propose optimal solution strategies.
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Strong technical understanding and flexible adaptability to new technologies and changing market landscapes.
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Strong self-management skills to concurrently manage multiple projects and prioritize effectively.
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Collaborative mindset to work smoothly with diverse internal and external stakeholders.
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English proficiency: Reading and writing (Required). Business-level speaking is highly preferred.
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High ethical standards, professionalism, and a strong resonance with our core values (Hungry, Humble, Honest, with Heart).
Preferred Experience & Skills (WANT)
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Presales experience in data center/cloud technologies (storage, virtualization, public cloud, Kubernetes, databases, automation, etc.).
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Deep technical knowledge of Nutanix products and expertise (SME) in specific technical domains.
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Experience mentoring junior staff or training new employees.