Skip to main content
Applications close September 27th, 2026
Merck logo
Merck

Senior Customer Representative Oncology

5 day weekGenerous PTO€61kOnsite · Vienna, Austria

Job Description

We are constantly striving to improve our understanding of patient and healthcare support in our immediate environment. Our branch in 1100 Vienna (ICON Tower) is a strategic location for the distribution of our high-quality and innovative healthcare products and medicines, as well as for digitally integrated solutions for our patients and customers. To strengthen our existing team, we are currently looking for an experienced:

Senior Customer Representative Oncology (m/f/d)

Territory: Western Austria (Vorarlberg, Tyrol, Salzburg & Upper Austria)

Responsibilities:

  • Conducting product discussions with the defined target group, particularly hospital physicians

  • Identification, development, and management of a diverse customer portfolio within the sales territory, including complex accounts

  • Planning and implementation of a sophisticated sales process with a focus on understanding customer goals and their entire spectrum of needs

  • Situational adaptation of the sales process to meet customer needs as effectively and efficiently as possible

  • Conducting speaker meetings and/or round tables, including product presentations

  • Collaboration with cross-functional teams (Medical, Marketing, Market Access) to develop omnichannel projects, materials, and services that meet customer and business requirements

  • More than 90% of working time spent in the field with customers on-site

Requirements:

  • Successfully completed pharmaceutical representative examination and/or a completed degree in human medicine, veterinary medicine, dentistry, or pharmacy

  • Several years of relevant professional experience

  • Business-fluent German and English skills (spoken and written)

  • Experience in the biopharmaceutical industry

  • Proven ability to build and maintain customer relationships

  • High level of self-motivation and a strong drive to actively push things forward

  • Sound understanding of the competitive and reimbursement landscape as well as economic and market-related conditions

  • Knowledge of clinical studies or clinical data regarding disease patterns and product portfolios

What we offer:

  • Exciting and challenging field of work in a constantly evolving organization

  • Varied activities in an internationally operating company

  • Attractive company pension

  • Free HPV vaccination

  • Company physician

  • Employee referral program

  • Discounted fitness offers

  • Paid parental leave for mothers and fathers of 12 weeks

The minimum salary for this position is EUR 61.300 gross per year. Depending on the qualification profile and professional experience of the successful candidate, there is a willingness to pay more.

We are proud to be a company built on the values of our diverse, talented, and committed employees. The fastest way to drive innovative developments is to bring different ideas together in an inclusive environment. We encourage our colleagues to discuss their ideas objectively and tackle problems together. We see ourselves as an equal opportunity employer and are committed to promoting inclusive, diverse workplaces.

Required Skills:

Account Management, Account Management, Adaptability, Client Advisory, Consultative Selling, Customer Communications, Customer Engagement, Customer Management, Customer Relationship Management (CRM), Customer Relationships, Customer Support, Data Analysis, Enterprise Solutions Sales, Interpersonal Relationships, Lead Generation, Liaison Work, Market Analysis, Oncology Sales, Order Processing, Presentation Preparations, Product Knowledge, Relationship Building, Revenue Generation, Sales Forecasting, Sales Initiatives {+ 9 more}

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

100%

Flexible Work Arrangements:

Not Applicable

Shift:

Not Indicated

Valid Driving License:

Yes

Hazardous Material(s):

N/A

Job Posting End Date:

09/28/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Apply now