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Applications close November 29th, 2026

Regional Hospital and Operation Manager

5 day weekGenerous PTOHybrid · Shanghai or Hangzhou, Zhejiang

Job Description

  • Job Objective: As a Hospital Management Manager and Regional Access Lead, drive the resolution of safe operation incidents and the retention of volume, while identifying access opportunities both within and outside the hospital.

  • Job Responsibilities:

    Policy Environment and Customer Insights:

    Master provincial and municipal-level VBP and listing access policies and their potential impact at the hospital level.

    Track the implementation, specific processes, and key drivers of VBP and listing access policies at the hospital level.

    Understand the implementation plans and status of VBP and listing access policies at the department level.

    Risk Identification and Opportunity Analysis:

    Continuously assess hospital-level VBP risks and listing opportunities for Zienuotu, and determine hospital interaction priorities.

    Plan customer interaction activities based on hospital interaction priorities to achieve job objectives.

    Cross-provincial Regional Market Strategy Planning and Execution, Regional Operations Management:

    Develop cross-provincial regional market strategies and action plans based on the regional market environment, policy trends, and business goals.

    Track the execution progress of regional strategies and optimize/adjust them in a timely manner based on market changes.

    Key Decision Maker Identification:

    Identify key decision makers within target hospitals and their level of influence.

    Understand the behavioral drivers and unmet needs of key decision makers.

    Determine interaction objectives for key decision makers.

    Customer Interaction and Behavioral Influence:

    Build and maintain customer relationships with key decision makers.

    Influence and persuade key decision makers through customer interaction activities and negotiations.

    Design hospital-enterprise cooperation projects or build cooperation platforms.

    Cooperation Influence:

    Share collected information in a timely manner with cross-functional teams (e.g., business teams – they can apply this information in their interactions with clinicians).

    Collaborate with cross-functional teams to arrange regular communication meetings, confirm risks and opportunities for target hospitals and customer interaction plans, and track execution progress and results.

  • Basic Job Requirements:

    Possess solid insights into hospital operations and healthcare policies.

    Excellent cross-functional communication, negotiation, and key stakeholder influence capabilities.

    Experience in cross-provincial regional market strategy planning and execution coordination.

    Outstanding analytical and problem-solving skills.

    Possess learning agility and an open mindset, while maintaining a high level of compliance awareness.

    Possess strong Enterprise Leadership (ELS).

    Possess resilience and a long-term perspective.

    Candidates with regional market experience and excellent track records will be given priority. R411984

Required Skills:

Account Management, Account Management, Adaptability, Client Communication, Consumer Relations, Contract Management, Cross-Team Collaboration, Customer Engagement, Customer-Focused, Customer Needs Assessments, Customer Relationship Management (CRM), Data Analysis, Distributor Management, Executive Leadership, Financial Acumen, Hazard Analysis, Healthcare Reimbursement, Hospital Management, Identifying Risks, Market Analysis, Pharmaceutical Industry, Product Management, Risk Analysis, Risk Monitoring, Sales Target Achievement {+ 1 more}

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

No Travel Required

Flexible Work Arrangements:

Not Applicable

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

N/A

Job Posting End Date:

11/30/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.