Company Description
Serasa Experian is Brazil's first and largest Datatech company. A leader in intelligence solutions for risk analysis and opportunity identification, with a focus on credit journeys, authentication, and fraud prevention. With cutting-edge technology, innovation, and the best talent, we transform risk uncertainty into the best decision, helping people achieve their dreams and companies of all sizes and segments to thrive.
We have 22,000 people operating in 32 countries and every day we are investing in new technologies, talented professionals, and innovation to help all our clients maximize every opportunity. With corporate headquarters in Dublin, Ireland, Experian is listed on the London Stock Exchange (EXPN) and is part of the FTSE 100 index.
Job Description
Job Description
We are looking for a person responsible for ensuring the success of the solutions under their responsibility, defining the product strategy from development to market launch, including monitoring the financial results of the portfolio and customer satisfaction.
Responsibilities:
· Lead the strategic vision of solutions and improvements in the solution journey;
· Translate challenges and opportunities into solutions and suggest new business models and services to be offered in the portfolio;
· Translate business needs into user stories with well-defined acceptance criteria;
· Manage the backlog and prioritize items based on product needs and strategy;
· Manage the product lifecycle, including enabling a service discontinuation plan when necessary;
· Create commercial materials for products and structure GTM actions, in conjunction with Marketing and Offerings teams, aiming to increase sales of products under your management;
· Ensure alignment with all necessary stakeholders for initiatives (e.g., Legal, Governance, Marketing, Growth, Customer Service, Finance, etc.);
· Monitor Revenue, Consumption, and Budget indicators to ensure portfolio profitability;
· Build executive reports, demonstrating tracking of deliverables and their impacts on product and area results;
· Monitor product evolution and its adherence to adjust as necessary.
What we expect from you:
· Initiative, leadership, and critical thinking to make business decisions, whether to solve problems and deliver customer value;
· Proactive, seek to acquire knowledge and stay always aware of market and competition news;
· Experience in Product management, working in partnership with Technology, Analytics, Marketing, Finance, and other areas to deliver results;
· Organization and analytical capacity so that proposed initiatives solve customer pain points in an agile and quality manner;
· Proactive. Always seek improvements in products, journeys, and flows that contribute to business evolution and customer experience;
· Knowledge of storytelling and executive presentation building;
· Advanced English required.
Qualifications
Qualifications
- Previous experience of at least 2 years as a Product Owner, Product Manager, or in similar positions in agile teams
- Knowledge of product metrics and being data-driven for decision-making.
- Excellent communication and articulation skills with different areas.
Additional Information
Serasa Experian is much more than you imagine. With the purpose of creating a better future, expanding opportunities for people and companies, in Brazil we have more than 4,000 people working in diverse teams and specialties. Here, each knowledge and diversity complement each other and you can work on what you love most. We are committed to building an inclusive culture and an environment in which people can balance their careers with their personal commitments and interests, prioritizing well-being.
We are very dedicated to being one of the best and most innovative companies to work for in the country, enabling incredible experiences and careers for our people. Our strong people-first approach is recognized externally through various market certifications: we were awarded by Great Place To Work™ in 24 countries and by the international Top Employers certification, and we are recognized as one of the best companies for young professionals and have a 4.6 rating on Glassdoor. Each recognition indicates that we are on the right path, providing an increasingly better work environment for our talents.
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