Company Description
Serasa Experian is the first and largest Datatech in Brazil. We are a leader in intelligence solutions for risk analysis and opportunities, focusing on credit journeys, authentication, and fraud prevention. With cutting-edge technology, innovation, and the best talent, we transform the uncertainty of risk into the best decision, helping people achieve their dreams and companies of all sizes and segments to prosper.
We have 22,000 people operating in 32 countries, and every day we are investing in new technologies, talented professionals, and innovation to help all our clients maximize every opportunity. Headquartered in Dublin, Ireland, Experian is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100 index.
Job Description
Job Description
We are looking for a person responsible for ensuring the success of the solutions under their responsibility, defining the product strategy from development to go-to-market, including monitoring the portfolio's financial results and customer satisfaction.
Responsibilities:
· Drive the strategic vision of the solutions and improve the solution journeys;
· Translate challenges and opportunities into solutions and suggest new business models and services to be offered in the portfolio;
· Translate business needs into user stories with well-defined acceptance criteria;
· Manage the backlog and prioritize items based on product needs and strategy;
· Manage the product lifecycle, including enabling service discontinuation plans when necessary;
· Create commercial product materials and structure GTM actions, in conjunction with the Marketing and Offer teams, aiming to increase sales of the products under your management;
· Ensure alignment with all necessary stakeholders for initiatives (e.g., Legal, Governance, Marketing, Growth, Customer Service, Finance, etc.);
· Monitor Revenue, Consumption, and Budget indicators to ensure portfolio profitability;
· Build executive reports, demonstrating tracking of deliverables and their impacts on the product and area results;
· Monitor product evolution and its adherence to adapt as necessary.
What we expect from you:
· Initiative, leadership, and critical thinking to make business decisions, whether to solve problems or deliver value to the customer;
· Proactive, seeking to acquire knowledge and always staying up to date with market news and competition;
· Experience in Product management, working in partnership with Technology, Analytics, Marketing, Finance, and other areas to achieve deliverables;
· Organization and analytical capacity so that proposed initiatives solve customer pain points in an agile and high-quality manner;
· Proactive. Always be looking for product, journey, and flow improvements that contribute to the evolution of the business and the customer experience;
· Knowledge of storytelling and building executive presentations;
· Advanced English is required.
Qualifications
Qualifications
- Previous experience of at least 2 years as a Product Owner, Product Manager, or in similar positions in agile teams
- Knowledge of product metrics and being data-driven for decision-making.
- Excellent communication and articulation skills with different areas.
Additional Information
Serasa Experian is much more than you imagine. With the purpose of creating a better future by expanding opportunities for people and companies, in Brazil we are more than 4,000 people working in diverse teams and specialties. Here, every knowledge and diversity complements each other, and you can work on what you love most. We are committed to building an inclusive culture and an environment in which people can balance their careers with their personal commitments and interests, valuing well-being.
We are dedicated to being one of the best and most innovative companies to work for in the country, enabling incredible experiences and careers for our people. Our strong people-first approach is recognized externally through various market certifications: we have been awarded by Great Place To Work™ in 24 countries and by the international Top Employers certification, in addition to being recognized as one of the best companies for young professionals and having a 4.6 rating on Glassdoor. Each recognition indicates that we are on the right path, providing an increasingly better work environment for our talent.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here