The CACP Outreach Specialist is the first step in the patient journey and supports the Comprehensive Advance Care Planning (CACP) program through high-volume inbound and outbound outreach. The role primarily manages outbound scheduling and inbound inquiries; educates patients about CACP; addresses reluctance with empathy and professionalism; and schedules facilitation appointments. The specialist follows approved scripts, workflows, SOPs, job…
Outreach Specialist, CACP
Company hidden
Hours
40 hrs/week
Schedule
Generous PTO
Location
Remote · Los Angeles, CA +11 more
About this role
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