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Junior Partner Operations Manager

5 day week28 days PTOHybrid · Munich, Germany

Become a Junior Partner Operations Manager (m/f/d) at Carwow!

OUR MISSION

We want to be the first port of call for car switching. With a combination of technology, media, and deep understanding of the automotive sector, we have already turned the way people buy, sell, market, and lease cars on its head.

What started as a simple new car comparison platform is today one of Europe's largest online marketplaces for car switching. In the last year alone, we grew by over 50% with vehicles worth more than €5 billion being bought, leased, or auctioned through our portal.

In 2024, with the acquisition of Autovia – the platform behind AutoExpress and Evo Magazine – we subsequently doubled our reach overnight. Together, with almost 10 million subscribers and 1.1 billion annual views, we now rank among the world's largest YouTube channels. In addition, we sell 1.2 million copies of our print magazine and reach over 350 million people annually with our web content.

And we're far from done.

GET YOUR CAR @ CARWOW

With our business unit Get Your Car, we make the process of finding your next vehicle as simple, smart, and transparent as never before.

Following our successful Series E funding round of over $52 million USD, we are now entering a new growth phase.

Our Commercial Team plays a key role: we support our partner dealers in maximizing their performance on our platform and create real added value on both sides. For buyers and dealers alike.

If you're excited to work directly with car dealerships and actively shape the future of car retail, then you're in exactly the right place.

You'll be part of a lean, dynamic team that works closely with our product, marketing, and analytics teams.

YOUR IMPACT @ CARWOW

As a Junior Partner Operations Manager, you play a key role in our Commercial Operations Team, ensuring that our partner dealers operate optimally on our platform and maximize their success.

You are, so to speak, the operational backbone of account and key account management.

Your mission is to continuously maintain, optimize, and evaluate the processes and systems that our partners use. You actively contribute to developing data-driven and scalable solutions that provide our dealers with a seamless and "WoW" experience on Carwow, thereby securing our shared short- and long-term success.

YOUR TASKS

  • You are the central point of contact and first port of call for our partner dealers and our Commercial Team for all operational questions about the Carwow platform. You ensure the quick and efficient handling of their requests and thus guarantee a smooth process

  • In doing so, you identify weaknesses in partner workflows and work with internal teams (e.g., Product & Tech) to develop solutions to increase operational efficiency

  • You support the team in data-driven performance analysis of our partners and create concrete, actionable recommendations for the Account Management as well as the Sales and Strategy Team

  • To do this, you gain deep insights into our data-driven systems and help ensure the integrity and quality of partner data

  • You work on exciting, cross-functional projects (including the implementation of AI processes) to make Carwow smarter and more efficient and improve the partner experience

  • And you maintain and create both internal and external documentation and guides for operational processes

WHAT SETS YOU APART

Note: Nobody meets all requirements 100%. If you strongly identify with the role and are excited about continuous development, we'd still love to hear from you.

  • You have a completed degree or comparable training with relevant focus and ideally already have experience in operations, process management, data analysis, or in a commercial environment

  • You're passionate about digital business models, feel confident working with numbers and data, and have a strong interest in data analysis and digital tools

  • You quickly familiarize yourself with new technologies. Experience with Excel, Google Sheets, CRM systems (especially Salesforce), or business intelligence tools like ChatGPT or Gemini is a big plus

  • You quickly build trusting relationships and communicate confidently in German and (since we are an international company) also in English

  • You like to work independently, take responsibility, and approach new challenges with motivation and a solution-oriented mindset

OUR INTERVIEW PROCESS

  • Talent Screen (by phone) with our Recruiting Team – approx. 30 minutes

  • Video Interview (online) with the department – approx. 30 minutes

  • Case Study (on-site) with the department – approx. 60 minutes

  • Final Values & Team Fit (on-site or online) if possible following your Case Study – approx. 30 minutes

AND WHAT'S IN IT FOR YOU?

With us, you'll find an innovative, diverse, and relaxed working environment in the heart of Munich.

Besides the best espresso in the city, free beverages, and healthy muesli & fruit, you'll also get:

  • A competitive salary package and the option for company shares (share options)

  • 28 days of vacation, increasing to up to 35 days with tenure, plus special leave for moves, weddings, and more!

  • Hybrid working (the option of 3 days office, 2 days home office – for which you also get a budget of €500 on top)

  • A subsidy for occupational pension provision

  • And a discounted membership to Urban Sports Club

  • As well as an honest work-life balance

Diversity and inclusion are firmly anchored in our corporate culture. We welcome every application and make our decisions fairly, transparently, and solely on the basis of skills, experience, and potential.