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Front Office Agent Shift Worker

Auto-translated from Italian · original: Front Office Agent Turnante

4 × 9hr days€22kOnsite · Florence, Italy

Take me back

Front Office Agent Shift Worker

25hours Hotel Piazza San Paolino | Piazza di S. Paolino, 1, 50123 Firenze FI, Italy

Company Description

The 25hours Hotel Piazza San Paolino, located in the heart of the Santa Maria Novella district in Florence, is eclectically inspired by Dante's Divine Comedy and is full of allusions to this masterpiece: scenes of paradise and hell alternate playfully and guide you through the virtues and vices of Dante's world.

Job Description

From check-in to goodbye: our Front Office team at the 25hours hotel in Florence ensures that guests are happy from the moment they step into the hotel until the last moment of their stay.

We can't wait to have you with us as a Front Office Agent Shift Worker

In this way, you will make our hotel something special...

  • At the reception desk you will ensure that guests are not only satisfied, but enthusiastic
  • You will always keep your composure, even when guests decide to check in all at the same time
  • You will organize everything during your shift and ensure you leave everything in order for the next shift
  • Even during the night you will ensure that guests are not only satisfied, but enthusiastic
  • You will make sure that the checks for the day just passed are completed and that everything is ready for a new day
  • You will be available during the night for any guest requests, managing the activities of a night porter

Qualifications

Your experience and personality add that special something...

  • You have completed training in the sector, have some professional experience, and speak English fluently
  • You know how to inspire your colleagues as well as guests. You also know how to get around the city and always have the right advice for every occasion
  • You are willing to work night shifts
  • You bring not only your skills, but also your personality

N.B.: we do not provide staff accommodation

Additional Information

People with something extra get something extra back.

  • Discover all 25hours hotels and stay for up to 10 nights a year as a team member!
  • Get discounts at all Ennismore group hotels as well as at restaurants and bars
  • Participate regularly in many 25hours training sessions, both at the hotel where you work and at other hotels

We offer a full-time contract of a minimum of 6 months aimed at permanent placement, with classification at the 4th level of the Tourism CCNL and a base salary of €22,400.

...but above all we offer all the training that will be necessary!

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Thank you for applying!

Good luck!

Interested in anything else?

RECEPTION AGENT (SHIFT WORKER)

Florence

F&B Director

Florence