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Front Office Agent (Rotating Shifts)

Auto-translated from Italian · original: Front Office Agent Turnante

4 × 9hr days€22kOnsite · Florence, Italy

Take me back

Front Office Agent (Rotating Shifts)

25hours Hotel Piazza San Paolino | Piazza di S. Paolino, 1, 50123 Firenze FI, Italy

Company description

The 25hours Hotel Piazza San Paolino, located in the heart of the Santa Maria Novella district in Florence, is eclectically inspired by Dante's Divine Comedy and is rich in allusions to this work: scenes of paradise and hell alternate playfully and guide you through the virtues and vices of Dante's world.

Job description

From check-in to goodbye: our Front Office team at the 25hours hotel in Florence ensures that guests are happy from the moment they step into the hotel until the very last moment of their stay.

We look forward to having you with us as a Front Office Agent (Rotating Shifts)

This is how you will make our hotel something special...

  • At the reception, you will ensure that guests are not just satisfied, but thrilled
  • You will always keep your cool, even when guests decide to check in all at the same time
  • You will organize everything during your shift and ensure you leave everything in order for the next shift
  • Even during the night, you will ensure that guests are not just satisfied, but thrilled
  • You will make sure that the checks related to the day just passed are completed and that everything is ready for a new day
  • You will be available during the night for any guest requests, handling the duties of a night porter

Qualifications

Your experience and your personality add that certain something extra...

  • You have completed training in the sector, have gained some professional experience, and speak English fluently
  • You know how to be an inspiration to your colleagues as well as to the guests. Furthermore, you know your way around the city and always have the right advice for every occasion
  • You are willing to work night shifts
  • You bring not only your skills but also your personality

N.B.: we do not provide staff accommodation

Additional information

People with something extra get something extra back.

  • Discover all 25hours hotels and stay there for up to 10 nights a year as a team member!
  • Get discounts at all Ennismore group hotels as well as in restaurants and bars
  • Participate constantly in the many 25hours trainings, both in the hotel where you work and in other hotels

We offer a full-time contract of at least 6 months aimed at permanent employment, with classification at the 4th level of the CCNL Tourism and a base gross annual salary of €22.400.

...but above all, we offer all the training that will be necessary!

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Thank you for applying!

Good luck!

Interested in anything else?

RECEPTION AGENT (ROTATING SHIFTS)

Florence

F&B Director

Florence