Company Description
Ubisoft is a world leader in video games, with teams spread across the globe creating original and memorable gaming experiences, from Assassin’s Creed to Rainbow Six, Just Dance, and many more. We believe that diverse perspectives help both players and teams grow. If you are passionate about innovation and want to push the boundaries of entertainment, join our adventure and help us create the unknown!
Job Description
The Esports Community Developer strengthens the ties between Rainbow Six Esports, our community of professional players, and all of our esports fans. This role sits at the intersection of esports, community, and editorial; it determines how we communicate with pros and fans, how we build trust over time, and how we turn structured feedback into clear actions and messages.
You will be responsible for key programs and feedback loops for R6 Esports professional players, while leading the editorial production of esports-focused content, such as blog posts, community updates, and video scripts, in close collaboration with our production and publishing partners. You will act as a trusted expert, advise management, mentor colleagues, and represent the voice of esports professionals and the public internally.
WHAT YOU WILL DO
Responsibility within the professional player community
- Serve as the primary point of contact for Rainbow Six Esports professional players regarding game-related issues, Ubisoft account issues, and priority escalations.
- Establish and maintain trusting relationships with professional players, regardless of their region, culture, or individual needs.
- Support studio activities involving professional players, such as structured playtests, workshops, feedback sessions, or any other similar initiative.
- Provide VIP-style support when necessary, including coordinating issue reporting, triaging, and follow-up with internal teams.
Professional player feedback loops and stakeholder reporting
- Manage professional player feedback loops in collaboration with development and production teams, ensuring that information is gathered, structured, and translated into actionable recommendations.
- Provide regular reports on professional player sentiment, key topics of conversation, friction points, risks, and proposed actions.
- Facilitate alignment between internal stakeholders, ensuring that communications with professional players and status updates are consistent and accurate.
Editorial and content direction for esports audiences
- Lead and drive the editorial implementation of esports-focused content, including detailed blog posts, news on the competitive scene, ecosystem explainer guides, and community guides.
- Write scripts and narrative plans for video content, including explainer videos, news formats, and community-focused segments.
- Create tactical guides and strategy manuals to improve retention, engagement, and buy-in from esports fans and competitive audiences, both in-game and out.
- Collaborate with publishing and production teams to develop content plans that support brand strategy and seasonal priorities.
- Ensure that content is clear, accurate, and aligned with the overall messaging of the esports ecosystem.
Qualifications
WHAT YOU WILL BRING TO THE TEAM
- Excellent understanding of the Rainbow Six Esports competitive ecosystem and the needs of professional players and esports fans.
- In-depth knowledge of community processes and procedures, including handling sensitive topics with discretion and professionalism.
- Excellent editorial judgment and writing skills, capable of transforming complex esports and video game topics into clear, structured content.
- Expertise in content creation processes and social media management tools.
- Solid understanding of data and situational analysis, and the ability to effectively communicate findings to stakeholders.
- Ability to thrive in constantly evolving environments, adapt quickly to new priorities, and demonstrate a strong sense of responsibility.
- Proven experience in esports community management, professional player relations, editorial content, communications, or similar roles.
- Proven ability to write and publish high-quality content, whether long-form articles, scripts, or structured updates.
- Strong cross-functional collaboration skills and proven experience coordinating between multiple stakeholders.
- Excellent interpersonal and communication skills, with ease in interacting with professional players and internal partners.
- Proactive and solution-oriented, capable of managing multiple workstreams with a strong sense of organization and rigorous follow-up.