Company Description
Ubisoft is a world leader in video games, with teams spread across the globe creating original and memorable gaming experiences, from Assassin's Creed to Rainbow Six to Just Dance and many more. We believe that diversity of perspectives drives progress for both players and teams. If you are passionate about innovation and want to push the boundaries of entertainment, join our adventure and help us create the unknown!
Job Description
The Esports Community Developer strengthens the connection between Rainbow Six Esports, our community of professional players, and all of our esports fans. This role sits at the intersection of esports, community, and editorial; it shapes how we communicate with pros and fans, how we build trust over time, and how we transform structured feedback into clear actions and messages.
You will be responsible for key programs and feedback loops for R6 Esports professional players, while leading editorial production of esports-focused content, such as blog articles, community updates, and video scripts, in close collaboration with our production and editorial partners. You will act as a trusted expert, advise leadership, mentor your colleagues, and represent internally the voice of esports professionals and audiences.
WHAT YOU WILL DO
Responsibility within the professional player community
- Serve as the primary point of contact for Rainbow Six Esports professional players on game-related questions, Ubisoft account issues, and priority escalations.
- Build and maintain relationships of trust with professional players, regardless of their region, culture, and individual needs.
- Support studio activities involving professional players, such as structured game testing, workshops, feedback sessions, or any similar initiatives.
- Provide VIP-level support when necessary, including coordinating issue reporting, triage, and follow-up with internal teams.
Professional player feedback loops and stakeholder reporting
- Manage professional player feedback loops in collaboration with development and production teams, ensuring information is collected, structured, and translated into concrete recommendations.
- Provide regular reports on professional player sentiment, key topics of conversation, friction points, risks, and proposed actions.
- Facilitate alignment between internal stakeholders, ensuring communications with professional players and status updates are consistent and accurate.
Editorial direction and content for esports audiences
- Ensure and drive the editorial implementation of esports-focused content, including detailed blog articles, competitive scene news, explanatory guides on the ecosystem, and community guides.
- Write scripts and narrative plans for video content, including explainer videos, news formats, and community-focused segments.
- Create tactical guides and strategy manuals to enhance retention, engagement, and loyalty among esports fans and competitive audiences, both in-game and beyond.
- Collaborate with publishing and production teams to develop content plans that support brand strategy and seasonal priorities.
- Ensure content is clear, accurate, and aligned with the overall messaging of the esports ecosystem.
Qualifications
WHAT YOU WILL BRING TO THE TEAM
- Excellent understanding of the Rainbow Six Esports competitive ecosystem and the needs of professional players and esports fans.
- In-depth knowledge of community processes and procedures, including managing sensitive topics with discretion and professionalism.
- Excellent editorial judgment and strong writing skills, capable of transforming complex esports and video game topics into clear, structured content.
- Expertise in content creation processes and social media management tools.
- Solid understanding of data analysis and situation assessment, with the ability to effectively communicate findings to stakeholders.
- Ability to thrive in constantly evolving environments, adapt quickly to new priorities, and demonstrate a strong sense of responsibility.
- Proven experience in esports community management, professional player relations, editorial content, communications, or similar roles.
- Proven ability to write and publish high-quality content, whether long-form articles, scripts, or structured updates.
- Strong cross-functional collaboration skills and proven experience coordinating across multiple stakeholders.
- Excellent interpersonal and communication skills, with ease in interacting with professional players and internal partners.
- Proactive and solution-oriented, capable of managing multiple workstreams with strong organizational skills and rigorous follow-up.