Company Description
Experian is a global data and technology company that powers opportunities for people and businesses around the world. We operate in diverse markets, such as financial services, healthcare, automotive, agribusiness, insurance, among others. Experian invests in people and new advanced technologies to unlock the power of data. We have an incredible team of 25,200 employees in 32 countries.
Our uniqueness is valuing yours. Experian’s people-centric, inclusive, and purpose-driven culture is recognized by numerous awards — including World’s Best Workplaces™ 2025 (Fortune’s Top 25 global) and Great Place To Work™ in 26 countries, among others. Check out Experian Life on social media or explore our careers site to understand why. Experian is also proud to be an equal opportunity employer and an affirmative action employer. If you have a disability or need that requires accommodation, please let us know as soon as possible.
Job Description
The Customer Intelligence Data Coordinator will be responsible for leading a multidisciplinary data team, with a focus on evolving product journeys, tackling challenges in data science solutions, and applying intelligence to the Serasa Consumidor app journey. You will provide direction in building advanced models, analytical products, and AI/ML-based solutions that support strategic decisions and deliver direct value to customers and business areas at Serasa Experian.
Responsibilities:
- Lead, develop, and engage data teams (scientists, analysts, and engineers).
- Define priorities, the analytical roadmap, and team capacity allocation.
- Possess deep business acumen, be proactive, and influence product and business teams regarding solutions that drive greater results and conversion for products.
- Act as a technical and career mentor, promoting the team's continuous growth.
- Ensure best practices in analytical engineering, MLOps, and model governance.
- Coordinate the development of both Engineering solutions and Machine Learning, advanced statistics, and AI models.
- Ensure quality, performance, interpretability, and monitoring of models in production.
- Translate business problems into hypotheses and analytical solutions.
- Support strategic decisions through analysis, experiments, and impact metrics.
- Communicate complex results clearly to both technical and executive audiences.
- Evaluate the feasibility, ROI, and risks of data-driven initiatives.
Qualifications
- Higher education degree in Technology, Statistics, Mathematics, Computer Science, Engineering, or related fields.
- Solid experience in Data Science / Analytics, with a track record of working in production environments.
- Applied statistics and experimentation (A/B testing, causal inference).
- Experience with production environments and MLOps is highly desirable (deployment, monitoring, versioning).
- Experience with large volumes of data and cloud environments (AWS and Databricks).
- Experience using LLMs and IDEs for LLM (Cursor, WindSurf, Claude).
- Experience with digital products, products in a phase of accelerated growth, and having worked with data solutions that generate real business impact.
- Proactive, investigative, and analytical profile, with a strong inclination toward innovation and disruptive solutions using AI/GenAI to increase team productivity.
Additional Information
Serasa Experian is much more than you imagine. With the purpose of creating a better future by expanding opportunities for people and businesses, in Brazil we are more than 4,000 people working in diverse teams and specialties. Here, every skill and diversity complements each other, and you can work on what you love most. We are committed to building an inclusive culture and an environment where people can balance their careers with their personal commitments and interests, prioritizing well-being.
We are dedicated to being one of the best and most innovative companies to work for in the country, enabling incredible experiences and careers for our people. Our strong people-first approach is recognized externally through various market certifications: we have been awarded by Great Place To Work™ in 24 countries and by the international Top Employers certification, in addition to being recognized as one of the best companies for young professionals and holding a 4.6 rating on Glassdoor. Each recognition indicates that we are on the right path, providing an increasingly better work environment for our talent.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here