Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
Job Description
The Customer Intelligence Data Coordinator will be responsible for leading a multidisciplinary data team, focusing on the evolution of product journeys, with challenges in data science solutions and how to apply intelligence to the Serasa Consumidor app journey. You will provide direction in building advanced models, analytical products, and AI/ML-based solutions that support strategic decisions and deliver direct value to customers and business areas at Serasa Experian.
This position acts as a bridge between strategy, technology, and product/business, ensuring technical excellence, governance, scalability, and measurable impact.
Responsibilities
- Lead, develop, and engage data teams (scientists, analysts, and engineers).
- Define priorities, the analytical roadmap, and team capacity allocation.
- Have business depth, be proactive, and influence product and business teams on solutions that bring greater results and conversion to products.
- Act as a technical and career mentor, promoting the team's continuous development.
- Ensure best practices in analytical engineering, MLOps, and model governance.
- Coordinate the development of both Engineering solutions and Machine Learning, advanced statistics, and AI models.
- Ensure quality, performance, interpretability, and monitoring of models in production.
- Translate business problems into hypotheses and analytical solutions.
- Support strategic decisions through analysis, experiments, and impact metrics.
- Communicate complex results clearly to both technical and executive audiences.
- Evaluate the feasibility, ROI, and risks of data-driven initiatives.
Qualifications
- Higher education in Technology, Statistics, Mathematics, Computer Science, Engineering, or related fields.
- Solid experience in Data Science / Analytics, with a track record of working in production environments.
- Applied statistics and experimentation (A/B testing, causal inference).
- Experience with production environments and MLOps is highly desirable (deployment, monitoring, versioning).
- Experience with large volumes of data and cloud environments (AWS and Databricks).
- Experience using LLMs and IDEs for LLM (Cursor, WindSurf, Claude).
- Experience in digital products, products in moments of accelerated growth, and having worked with data solutions that generate real business impact.
- Proactive, investigative, and analytical profile, with a strong inclination for innovation and disruptive solutions using AI/GenAI to increase team productivity.
Additional Information
Serasa Experian is much more than you imagine. With the purpose of creating a better future, expanding opportunities for people and companies, in Brazil we are more than 4,000 people working in diverse teams and specialties. Here, every knowledge and diversity complements each other and you can work on what you love most. We are committed to building an inclusive culture and an environment in which people can balance their careers with their personal commitments and interests, valuing well-being.
We are very dedicated to being one of the best and most innovative companies to work for in the country, enabling incredible experiences and careers for our people. Our strong people-first approach is recognized externally through various market certifications: we have been awarded by Great Place To Work™ in 24 countries and by the international Top Employers certification, in addition to being recognized as one of the best companies for young professionals and having a 4.6 rating on Glassdoor. Each recognition indicates that we are on the right track, providing an increasingly better work environment for our talent.
Experian Careers - Creating a better tomorrow together
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