Accountabilities Write original, engaging copy for promotional campaigns across email, social media, paid advertising, websites, and other digital channels. Develop product messaging that clearly communicates credit card benefits, rewards, fees, terms, and limitations. Create customer-facing educational, account management, and lifecycle communications that support customers throughout their relationship with the product. Produce both short-form and long-form copy tailored to specific audiences, platforms, campaign objectives, and stages of the customer journey. Collaborate with designers and product stakeholders to ensure messaging and creative direction work together effectively. Maintain a consistent, recognizable brand voice across customer touchpoints while adapting messaging appropriately by channel. Ensure marketing and customer communications meet applicable financial regulations and compliance requirements. Partner with Legal and Compliance teams to identify regulatory considerations and address required disclosures before content launches. Balance persuasive marketing language with accurate presentation of rates, fees, terms, conditions, and product limitations. Incorporate feedback from Marketing, Product, Legal, and other stakeholders efficiently and professionally. Manage several concurrent projects and promotional timelines while meeting quality standards and deadlines.
Requirements
5+ years of professional copywriting experience specifically within credit cards, financial services, fintech, or a closely related regulated industry. Demonstrated ability to create effective copy across email, paid media, social media, web, and other digital channels. Strong knowledge of credit card products, benefits, rewards programs, fees, and consumer decision-making. Excellent editorial skills, including grammar, clarity, tone, structure, proofreading, and brand consistency. Working knowledge of financial advertising compliance and regulatory considerations. Ability to translate complex financial products and requirements into accessible, customer-friendly messaging. Strong portfolio demonstrating relevant credit card or financial services copywriting experience. Excellent collaboration and communication skills, with the ability to respond constructively to feedback from cross-functional stakeholders. Ability to work independently and manage multiple projects in a fast-paced environment with overlapping campaigns and tight deadlines. Experience with rewards-program messaging, benefits positioning, fintech or direct-to-consumer credit card brands, AI-assisted copywriting, SEO, or content optimization is a plus.
Benefits
Part-time, ongoing contract engagement of approximately 10–15 hours per week. Remote work arrangement. Opportunity to contribute to high-impact credit card marketing and customer communications. Collaboration with Marketing, Creative, Product, Legal, and Compliance professionals. Exposure to a regulated financial services environment and consumer-focused digital marketing. Additional employee benefits offered by the broader organization may include paid time off, medical, dental, and vision coverage, a 401(k) with company match, company-paid life insurance, and short- and long-term disability coverage, where applicable. Access to mental health and wellness resources. Company-supported volunteer time and community engagement opportunities. Legal coverage and other supplemental benefit options, where eligible. A values-driven environment with opportunities for professional growth and development.
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