About Outreach Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
About the Team: Data is at the core of Outreach's strategy. It drives us and our customers to the highest levels of success. We use it for everything from customer health scores and revenue dashboards to operational metrics of our AWS infrastructure, to helping increase product engagement and user productivity through natural language understanding, to predictive analytics and causal inference via experimentation. As our customer base continues to grow, we are looking towards new ways of leveraging our data to deeper understand our customers’ needs and deliver new products and features to help continuously improve their customer engagement workflows. The mission of the Data Science team is to enable such continuous optimization by reconstructing customer engagement workflows from data, developing metrics to measure the success and efficiency of these workflows, and providing tools to support the optimization of these workflows. As a member of the team, you will work closely with other data scientists, machine learning engineers, and application engineers to define and implement our strategy for delivering this mission.
Your Daily Adventures Will Include: Commercial Contracting
Draft, review, negotiate, and manage a wide variety of commercial agreements, including:
Customer Agreements
Vendor Agreements
Master Service Agreements (MSAs)
Statements of Work (SOWs)
Non-Disclosure Agreements (NDAs)
Partnership and Reseller Agreements
Review contract requests and identify legal, commercial, financial, and operational risks.
Conduct initial review of Zip purchase requests, vendor contracting documents, and privacy/security review results to assess risk level and determine matters requiring escalation.
Recommend practical risk mitigation strategies while balancing business objectives.
Lead contract negotiations with customers, vendors, and business partners end-to-end, escalating legal questions to attorneys as necessary.
Ensure contractual terms align with company policies and applicable legal requirements.
Support contract execution and maintain complete contract documentation.
Contract Lifecycle Management
Manage contracts throughout their lifecycle, from intake through negotiation, execution, renewal, amendment, and termination.
Develop, maintain, and continuously improve:
Contract templates
Clause libraries
Negotiation playbooks
Standard operating procedures
Ensure timely turnaround of contracts while maintaining quality and compliance.
Support continuous improvement initiatives for contract management processes.
Utilize Contract Lifecycle Management (CLM) and intake tools, including Ironclad and Zip, to manage contract workflows and reporting.
Manage signature workflows via Ironclad and DocuSign, and archive fully executed agreements in Ironclad.
Procurement & Cross-Functional Collaboration
Partner closely with the Procurement (P2P) team on vendor contracting and procurement-related legal matters.
Collaborate with Legal, FP&A, Privacy, Security, HR, IT, and other business stakeholders throughout the contracting process.
Serve as a trusted advisor to internal business teams on contractual obligations and commercial considerations.
Privacy & Compliance
Demonstrate a strong understanding of marketing-related data privacy concepts, including lead sharing arrangements, marketing consent requirements, and event/co-marketing data handling, as well as applicable local and international privacy and data protection laws.
Review privacy and security provisions within commercial agreements.
Partner with Privacy and Security teams during contract negotiations.
Support contract compliance with applicable regulatory and internal policy requirements.
Stakeholder Management
Build strong relationships with internal stakeholders across global business functions.
Prioritize contract requests based on business impact and urgency.
Communicate legal and commercial risks clearly and effectively to both legal and non-legal audiences.
Provide guidance and training on contracting best practices when required.
Our Vision of You: Bachelor's Degree is required. Master's Degree is preferred. 7–10 years of experience in commercial contract review, drafting, negotiation, and contract management. Minimum 4–6 years of experience supporting a SaaS-based multinational company. Demonstrated experience supporting global business operations. Experience working with U.S.-headquartered multinational organizations is highly preferred. Experience partnering with Procurement (P2P) and commercial business teams on global customer and vendor contracting, including familiarity with intake and workflow tools such as Ironclad and Zip. Hands-on experience with Contract Lifecycle Management (CLM) platforms such as Ironclad or similar legal operations tools.
Required Skills: Strong commercial contracting and negotiation skills. Extensive experience drafting and negotiating customer and vendor agreements. Strong understanding of contract risk assessment and mitigation. Working knowledge of privacy and data protection regulations applicable to commercial contracts. Excellent stakeholder management and relationship-building skills. Outstanding written and verbal communication skills. Proven ability to manage a high volume of concurrent transactions with quick turnaround while maintaining quality and accuracy. Strong analytical thinking and problem-solving abilities. High attention to detail and strong organizational skills. Ability to work independently while collaborating effectively across global teams. Strong business acumen with a practical, solution-oriented mindset.
Why You’ll Love It Here ● Highly competitive salary ● 25 days annual vacation time + sick time and casual leave ● Group medical policy coverage available to employees and up to 5 eligible family members ● OPD benefit covered up to INR 10,000 ● Life insurance and personal accident insurance at 3x annual CTC ● 26 weeks of maternity leave pay, and 15 days of paternity leave pay ● Opportunity to be part of company success via the RSU program ● Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military ● Employee referral bonuses to encourage the addition of great new people to the team ● Fun company and team outings because we play just as hard as we work Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.