Company Description
Experian is a global data and technology company that drives opportunities for people and businesses around the world. We help redefine lending practices, discover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics, and software. We also assist millions of people in achieving their financial goals and help them save time and money.
We operate in a variety of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many other industrial segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 index company, listed on the London Stock Exchange (EXPN), we have a team of 22,500 people in 32 countries. Our corporate headquarters is in Dublin, Ireland. Learn more at experianplc.com.
Job Description
You will be responsible for managing the commercial operations of the Business Unit (BU) in the SME segment, with the objective of fulfilling three purposes when offering the product to customers: validating it with them; understanding how they are currently solving the problems of the customer profile, obtaining and gathering insights regarding what is being offered, identifying improvements and incorporating that information into the product portfolio improvement roadmap and also the evaluation of new services, with the aim of increasing our market share, increasing sales, and improving portfolio profitability.
In addition to ensuring compliance with the Revenue Recognition Budget assigned.
- Develop business relationships with decision-makers beyond the responsible department.
- Create, propose, and generate a portfolio of customers and/or potential customers.
- Understand the business model of the customers you visit in order to obtain all the necessary information to enhance our products. Also identifying their needs with agility.
- Have a panoramic view of the market that you use to develop prioritization plans based on potential by industry, investment history in services, and affinity with the solutions portfolio.
- Validate the effectiveness of the product being offered to the customer.
- Understand the customer's value chain, their main market differentiators; as well as strategic challenges including the behavior of their competitors.
Qualifications
Qualifications
- Education: Complete university degree (Business, Civil Engineering, or related field).
- Experience: 3 years of experience in customer contact and sales. Necessary experience as a commercial advisor in technology companies, intangible services, telco.
- Competencies: Results and challenges orientation, perseverance, flexibility, customer orientation, understanding of customer business, active listening, strategic business perspective, persuasion, critical thinking.
Additional Information
Our uniqueness is that we celebrate what makes us different. Experian's culture and people are key differentiating elements. We take our people agenda very seriously and focus on what really matters: DEI, work-life balance, development, authenticity, engagement, collaboration, well-being, reward and recognition, volunteering... and the list goes on. Experian's strong people-first approach has been recognized: Great Place To Work™ in 24 countries, FORTUNE Best Companies to work, and Glassdoor Best Places to Work (globally 4.4 stars), to name a few. Check out Experian Life on social media or our careers site to understand why.
Experian is proud to be an equal opportunity and affirmative action employer. Innovation is a fundamental part of Experian's DNA and practices, and the diversity of our workforce drives our success. Everyone can succeed at Experian and bring their whole selves regardless of gender, ethnicity, religion, color, sexuality, physical ability, or age. If you have any disability or special need that requires accommodations, please let us know as soon as possible.