Company Description
Experian is a global data and technology company that powers opportunities for people and businesses around the world. We operate in diverse markets, such as financial services, healthcare, automotive, agribusiness, insurance, among others. Experian invests in people and new advanced technologies to unlock the power of data. We have an incredible team of 25,200 employees in 32 countries.
Our uniqueness is valuing yours. Experian's people-centric, inclusive, and purpose-driven culture is recognized by numerous awards—including World’s Best Workplaces™ 2025 (Fortune's Top 25 global) and Great Place To Work™ in 26 countries, among others. Check out Experian Life on social media or explore our careers site to understand why. Experian is also proud to be an equal opportunity employer and an affirmative action employer.
Job Description
Manage a portfolio of clients, developing strategic relationships and identifying growth opportunities through a consultative approach. You will be responsible for driving portfolio profitability through cross-sell, up-sell, and expansion strategies for our solutions, always seeking to generate value for the client and the business.
Key responsibilities:
- Manage and develop relationships with clients in the portfolio.
- Identify opportunities for cross-sell, up-sell, and business expansion.
- Conduct consultative meetings to understand client needs.
- Prepare commercial proposals and support negotiations.
- Manage the pipeline and keep the CRM updated.
- Monitor portfolio indicators and build action plans to leverage results.
- Partner with internal areas to ensure the best customer experience.
Requirements:
- Bachelor's degree completed.
- Experience in B2B customer service or sales is a plus.
- Good communication, organization, and analytical profile.
- Interest in client relationships, negotiation, and business development.
- Knowledge of CRM and Office Suite will be considered a plus.
Qualifications
- Communication
- Undergraduate degree
- CRM
- B2B Sales
Additional Information
Serasa Experian is much more than you imagine. With the purpose of creating a better future, expanding opportunities for people and businesses, in Brazil we are more than 4,000 people working in diverse teams and specialties. Here, every skill and diversity complements each other and you can work on what you love most; we are committed to building an inclusive culture and an environment in which people can balance their careers with their personal commitments and interests, valuing well-being.
We are very dedicated to being one of the best and most innovative companies to work for in the country, enabling incredible experiences and careers for our people. Our strong people-first approach is recognized externally through various market certifications: we have been awarded by Great Place To Work™ in 24 countries and by the international Top Employers certification, in addition to being recognized as one of the best companies for young professionals and having a 4.6 rating on Glassdoor. Each recognition indicates that we are on the right path, providing an increasingly better work environment for our talent.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here