Posted 3 months ago

Box Office Associate

4 × 10hr daysHybrid · Washington, USA

The Box Office Associate is responsible for providing excellent service to patrons attending ticketed events at Lisner Auditorium and other venues on GW’s campus. Responsibilities include selling tickets using the Ticketmaster platform (TM1 Sales), assist patrons who have issues with their tickets, answer questions and provide information in person and via phone and email regarding ticket prices, seating, parking, and other general information, assisting with ticket scanning and troubleshooting as patrons enter the venue, and maintaining a positive, professional manner with patrons and other staff.

Work-life balance61

Compressed Work Week

Hybrid work

No core hours requirement

Standard 40-hour week

Work schedule

Compressed work week · 40 hrs in 4 days

GW's flexible-work program includes a 4/40 Compressed Work Week — full-time staff work a full week's schedule in fewer than five days, e.g. four 10-hour days.

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Time Off

Full-time benefits-eligible staff accrue 10 hours of vacation a month, rising to 12, 14 and 16 hours a month with years of service, plus eight hours of sick time a month. Paid university holidays include a winter break from December 25 to January 1, and from 2027 the Thursday and Friday of GW's academic Spring Break are paid days off.

Schedule days off52 shorter weeks

Benefits

Medical, dental and vision with HSA and FSA options

401(a): 4% base plus 1.5x match up to 6% of pay

Six weeks paid parental leave after two years

Tuition remission for employees and dependents

EAP with up to five counselling sessions, no cost

Bright Horizons back-up child and elder care

Life, AD&D and short/long-term disability cover

Vacation from 10 to 16 hours a month, plus holidays

Fertility and family building cover via Progyny

Pet, home, auto and GW Campus Store discounts

Location

Hybrid

Office: Washington, USA

Skills & Tech

Communication Customer Service Problem Solving

Interview Process

1. Apply via the GW careers site (gwu.jobs) 2. Application screening against the posting requirements 3. Interview(s) with the hiring department 4. Offer plus pre-employment checks

Remote Policy

Based at GW's Foggy Bottom and Mount Vernon campuses in Washington, DC, the Virginia Science and Technology Campus in Ashburn, VA, and academic centers in Alexandria and Arlington, VA. Staff postings state a campus location, an onsite status and a telework flag; hybrid and fully remote staff complete a Remote and Hybrid Work Agreement each academic year.

About George Washington University

Private research university in Washington, DC. Full-time staff can work a 4/40 compressed work week — four 10-hour days.

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