Assistant Dean, Student Services

College of Osteopathic Medicine - Assistant Dean, Student Services

Buffalo, NY

$55,000 ‒ $65,000 Annually

The Assistant Dean for Student Services is responsible for fostering a supportive and enriching campus environment for medical students. This position plays a crucial role in promoting student engagement, well-being, and overall success within the College of Osteopathic Medicine. This role involves collaboration with the university’s division of student affairs to create and implement programs, services, and policies that enhance the overall student experience. The Assistant Dean for Student Services reports directly to the Chief Operating Officer of the College of Osteopathic Medicine.

Key Responsibilities

1. Student Support & Success

• Oversee physical and mental health services for pre-clinical and clinical students
• Monitor student progress, identify at-risk students, and coordinate intervention strategies
• Lead development of programs that promote retention, progression, and graduation
• Collaborate with faculty and academic leadership on student performance issues

2. Student Wellness & Well-Being

• Direct comprehensive wellness initiatives, including mental health, stress management, and burnout prevention
• Coordinate access to counseling and health services (internal or external partnerships)
• Promote a culture of well-being consistent with osteopathic principles

3. Professionalism & Student Conduct

• Oversee student professionalism standards and behavioral expectations
• Manage student conduct processes, including investigations and disciplinary actions
• Support the student promotions and professionalism committees
• Ensure due process and consistency in policy application

4. Clinical Student Services

• Encourage and support facilitation of participation in community service and outreach
• Support students during clinical rotations (OMS-III and OMS-IV years)
• Support clinical affairs team in address issues related to clinical placements as they arise
• Coordinate outreach and information sharing to student support resources, including preparation for the COMLEX-USA and match process

5. Student Engagement & Community Building

• Communicate regularly with students through various channels to disseminate important information and updates
• Plan and execute student orientation program for new students, ensuring a smooth transition into the academic community
• Supervise student organizations, leadership programs, and co-curricular activities
• Foster an inclusive and supportive campus environment
• Partner with student government and affinity groups

6. Policy Development & Compliance

• Develop, implement, and maintain student-related policies and handbooks
• Ensure compliance with accreditation standards (e.g., Commission on Osteopathic College Accreditation) and relevant regulations
• Contribute to accreditation self-studies and reporting

7. Data, Assessment & Reporting

• Track and analyze student success metrics
• Use data to inform program improvements and strategic initiatives
• Prepare reports for institutional leadership and accrediting bodies
• Develop and implement assessment tools to evaluate the effectiveness of student services events, programs, and initiatives

8. Leadership & Administration

• Collaborate with faculty and staff to ensure a holistic approach to student development
• Manage budgets and resource allocation for student services programs
• Serve on institutional committees and represent student affairs in leadership discussions
• Collaborate with academic departments, administrative offices, and external organization to enhance the overall student experience
• Collaborate with University Student Affairs department to ensure policy alignment with university standards and regulations, crisis management protocols, and campus shared resources
• Stay up to date with trends and best practices
• Perform such other duties as may be assigned or delegated

Preferred Qualifications

• Master’s degree in higher education administration, student affairs, counseling, or a related field
• Previous experience in student affairs withing higher education
• Knowledge of osteopathic medicine education and accreditation standards.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Familiarity with relevant software for data management and communication.
• Knowledge of relevant laws and regulations related to student affairs in higher education.
• Commitment to diversity, equity, and inclusion.
• Strong interpersonal skills, enthusiasm, and motivation to contribute to the growth.
• Skills in organizing resources and establishing priorities.
• Ability to develop and maintain evaluation and development procedures.
• Familiarity with relevant technology and tools for communication, data analysis, and program management.
• Ability to gather and analyze statistical data and generate reports.
• Exceptional communication and interpersonal skills.
• Strong verbal and written communication skills
• Ability to work on various multidisciplinary teams.
• Proficiency in data analysis, performance metrics, and quality improvement.
• Ability to identify problems, develop solutions, and implement change.
• Proficiency in Microsoft Office Suite Including Word, Excel, PowerPoint, & Outlook

Core Competencies

• Strong interpersonal skills, enthusiasm, and motivation to contribute to the growth.
• Skills in organizing resources and establishing priorities.
• Ability to develop and maintain evaluation and development procedures.
• Familiarity with relevant technology and tools for communication, data analysis, and program management.
• Ability to gather and analyze statistical data and generate reports.

Skills

• Exceptional communication and interpersonal skills.
• Strong verbal and written communication skills
• Ability to work on various multidisciplinary teams.
• Proficiency in data analysis, performance metrics, and quality improvement.
• Ability to identify problems, develop solutions, and implement change.

Computer Skills

• Physical and Environmental Requirements
• Mental/Visual Demand and Physical Effort.
• For a normal office environment, you must be able to lift 50lbs from floor level.
• Must be able to lift and maneuver normal size full file box for archival purposes.
• Must be able to occasionally bend, twist, and stoop.
• Frequent typing of computer keyboard.
• Must be able to operate standard office equipment such as computer, mobile device, phone, copier, scanner, printer, or related items.
• May be called upon to work beyond the normal workday.
• Must have good personal hygiene and adhere to corporate dress policy (business casual).

Work Remotely - No

Work Location: Buffalo, NY

Job Type: Full Time

Pay: $55,000 - $65,000 Annually

Start Date: As soon as possible

All job offers are contingent upon legal authorization to work in New York State as determined by the NYS Department of Labor.

Additional Salary Information

The salary range reflects our good faith and reasonable estimate of the possible compensation at the time of posting, the role and associated responsibilities, and the experience, education, and training of the selected candidate.

About D'Youville University:

Shaping the Future of Education at D'Youville University

D’Youville University, a nationally ranked private university in Buffalo, New York, is transforming lives through a unique blend of academics and holistic development. Committed to promoting a health mind, body, and spirit, D’Youville empowers individuals to realize their potential, thrive in their careers, and make meaningful contributions to society.

A Dynamic and Purpose-Driven Community

Located on Buffalo’s vibrant West Side, just blocks from a bustling downtown, D’Youville University is deeply embedded in an energetic, diverse urban landscape. Under the visionary leadership of President Lorrie Clemo, the university is undergoing an exciting evolution, with innovative initiatives designed to meet societal needs, elevate student experiences, expand career readiness, and solidify our role as a leader in 21st-century education.

A Place for Growth and Innovation

D’Youville University offers education across health sciences and business, with a range of degree levels, advanced certificates, accelerated paths, and community-engaged learning experiences. Our dedication to preparing students for successful careers is showcased in our national ranking for social mobility making us the top private university in the City of Buffalo.

Why Work with Us?

As a D’Youville University Saint, you’ll be joining a collaborative, innovation-driven community committed to academic excellence, social responsibility, and transformative growth. When you join our team, you’ll have the opportunity to contribute to a university making a real difference—for our students, our community, and our world. Explore the possibilities at dyu.edu.