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Intercity

Account Manager

5 day weekBest Companies UK '25Hybrid · Birmingham, UK

Drive growth. Build relationships. Be our next Account Manager!

We’re looking for an Account Manager to join our sales team and help us deliver exceptional results. Working in a hybrid way from home with some travel to our offices, you’ll manage a portfolio of accounts, uncover new opportunities, and drive revenue growth across Intercity’s full range of Communications, Cloud & Security, and Managed Services solutions.

This is a fantastic opportunity to be part of a fast-paced, results-driven team where your success makes a real impact.

Key Responsibilities as an Account Manager:

  • Develop and maintain a clear account sales strategy.
  • Manage the full sales cycle—from identifying opportunities to closing deals.
  • Prepare accurate proposals and quotations, ensuring compliance with company policies.
  • Deliver consistent revenue growth through skilled pipeline management.
  • Maintain an active 30-60-90-day pipeline and provide regular updates.
  • Build strong relationships with prospects and customers to ensure satisfaction.
  • Motivate virtual resource teams to win business.
  • Keep CRM data accurate and up to date.
  • Stay informed on industry trends and make recommendations for service improvements.

What We’re Looking For:

  • A strong educational background (degree desirable).
  • Extensive experience in a similar B2B sales environment.
  • Proven track record of managing the full sales cycle and consistently hitting targets.
  • Experience with Microsoft solutions and Managed Service Provider (MSP) environments (essential).
  • Confident presenting to senior stakeholders and directors.
  • Excellent communication, negotiation, and relationship-building skills.

Skills & Competencies:

  • Results-driven with a proactive mindset.
  • Highly organised with strong planning skills.
  • Commercially astute and confident in decision-making.
  • Resilient, adaptable, and able to thrive in a fast-paced environment.

What We Offer:

  • 33 days holiday (inclusive of bank holidays), with entitlement increasing by one day for each full calendar year employed, up to a maximum of five days.
  • Annual pay reviews.
  • Holiday buy scheme.
  • All-company bonus scheme.
  • Death in service cover.
  • Employee assistance programme.
  • Company pension.
  • Active social calendar.
  • A strong focus on developing our people.