At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you.
WHO WE ARE
Braze (Nasdaq) is a customer engagement platform that helps build high-quality relationships between customers and brands. It is used globally by companies such as Burger King, KFC, McDonald's, Mercari, Pizza Hut, and SEPHORA, and in Japan by Mercari, Timmy, Cosmo Oil, Money Forward, freee, Sanrio, and MISUMI.
Marketing initiatives can be activated within 1.1 seconds of data generation, and it supports personalized communication leveraging generative AI. It delivers consistent, human-centered digital experiences across multiple channels spanning stores, web, and apps, strengthening the connection between brands and consumers while driving both revenue growth and brand value enhancement. It is no exaggeration to say that Braze is the foundational infrastructure for realizing Marketing 5.0, where technology and creativity converge.
Braze is certified as a Great Place to Work® in the United States and the United Kingdom. In 2022, Braze ranked 1st in Fortune's Best Small and Medium Workplaces in New York, 5th in Fortune's Best Workplaces for Millennials in America, and 11th in Fortune's Best Medium Sized Workplaces for Women in the UK.
With headquarters in New York, Braze has employees working around the world in locations including Tokyo, Austin, Berlin, Chicago, London, Paris, San Francisco, Singapore, and Toronto.
WHAT YOU'LL DO
- New Business Development: Approach clients and practice value selling to close contracts. Working in coordination with the BDR team, you will manage the entire process from identifying potential customers through outreach, negotiations, and contract closure.
- Market Development and Strategy: Raise Braze's brand awareness in the Japanese market, create and manage target company lists, and develop sales strategies. Analyze market trends and formulate and execute optimal sales strategies.
- Relationship Building and Customer Management: Build long-term relationships with customers and establish trust by deeply understanding their needs.
- Cross-Functional Collaboration: Work in coordination with marketing, presales, customer success, and other departments to lead sales activities as "One Team."
- Reporting and Results Analysis: Track sales activity progress and analyze results. Create regular reports and propose strategy adjustments and improvements.
WHAT YOU HAVE
- SaaS Sales Experience and Track Record: Experience building relationships with enterprise customers across various industries, listening to their challenges, and practicing value selling with deep knowledge and skills. Additionally, a proven track record of managing complex sales cycles, demonstrating strong commitment to achieving targets, working backward from sales goals, and consistently executing and closing necessary activities without giving up.
- Territory Planning and Account Planning: Experience with effective territory planning and account planning, with the ability to strategically manage target markets.
- Excellent Communication Skills: Outstanding oral and written presentation skills with effective communication abilities with stakeholders and clients.
- CRM System Experience: Experience managing sales pipelines using Salesforce.com CRM or other CRM tools (ability to efficiently manage sales processes and drive results).
- Quick Adaptation to New Cloud Applications and Tools: Ability to quickly adapt to and effectively utilize new technologies and tools.
- Interest and Curiosity in Latest Digital and Application Trends: A proactive approach to staying current with the latest information on digital and application trends, particularly in the mobile sector.
- (Bonus) Startup Experience: We especially welcome candidates with experience in startup environments who have driven results through trial and error in the absence of standardized methodologies.
If you are interested, please feel free to apply even if you don't meet all the criteria. We are happy to accept applications through Casual Chat.
WHAT WE OFFER
We provide comprehensive benefits supporting various life stages and hybrid work arrangements to help you achieve work-life balance.
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Long-term Asset Building
- Competitive compensation
- 401K / Corporate Defined Contribution Pension
- Employee Stock Purchase Plan (ESPP)
- Opportunity to receive Financial Coaching
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Career Development / Growth Support
- Learning expense assistance program
- Opportunities for Development / Coaching / Counseling
- Career paths created through personal, team, and business growth
- Access to internal learning platforms and LinkedIn Learning
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Health / Family Support
- Medical expense assistance
- Paid time off
- Fertility & Family Forming Support
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Team Building Opportunities
- Volunteer Activity
- Employee Resource Groups that build supportive communities within Braze
- Weekly Wednesday Office Lunch Offering
- Cross-departmental lunch meetings
- Referral Program
- Team building with Global offices and various opportunities to foster understanding of team values and build connections
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Other
- WorkStyling access to all locations
- Office Drinks & Snacks
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here . More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to AI-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 "Best of Marketing and Digital Advertising Software Product" in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America's Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you.
OUR AI-POWERED BRAZE RECRUITMENT PROCESS
At Braze, we're committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.
This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.
Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.
Please contact us at [email protected] for any requests or questions. To find out more about our hiring process, check out this page.
Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)
Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.