Lucidya

Who we are

Lucidya is an AI-powered platform that helps businesses understand and engage with customers through advanced data analytics. Founded to revolutionize customer experience management, Lucidya operates from its headquarters in Saudi Arabia. We leverage cutting-edge technologies such as machine learning and big data to provide valuable insights from various data sources, including social media, customer feedback, and more.

Our company has a global outlook and is present in markets around the world. As pioneers in AI-driven customer experience solutions in the Middle East, we’ve become recognized as a leader in our industry. We are also proud to be certified as a Great Place to Work® in the region, a reflection of our focus on employee satisfaction and a positive work environment.

With a talented team of engineers, data scientists, and innovators, Lucidya has quickly expanded its headcount, becoming a key player in AI and analytics across global markets. We continue to develop and attract top talent eager to work in a dynamic and inclusive environment.

What we do

At Lucidya, we offer a powerful AI-based platform that enables businesses to analyze and act on customer data in real-time. Our core product provides detailed insights from various sources, such as social media, surveys, and customer service interactions, helping businesses improve customer satisfaction, loyalty, and overall experience. We specialize in providing solutions that are easy to use yet robust enough to process vast amounts of data, offering our clients actionable insights that drive better decision-making.

Our clients come from diverse industries, including retail, finance, telecommunications, and government, and rely on Lucidya to monitor their brand's performance, sentiment, and customer engagement. Using big data and natural language processing (NLP), we help organizations identify trends and patterns that would otherwise go unnoticed. By harnessing the power of AI, we provide businesses with the tools they need to be more responsive and customer-centric.

Working at Lucidya

Working at Lucidya means being part of a forward-thinking team that values innovation and growth. Our company culture is centered around fostering creativity and collaboration on continuous learning; we provide opportunities for personal and professional development through various programs, leadership training, and skill-building workshops.

We also believe in maintaining a healthy work-life ballasts why we have recently transitioned to a 4-day workweek. This allows our team to recharge and bring their best ideas to work, ensuring we continue to deliver cutting-edge solutions to our clients. Our remote-friendly policies provide flexibility, and our diverse team thrives on inclusion, making Lucidya a welcoming and dynamic place to grow a career.

Our benefits

At Lucidya, we value work-life balance and employee development. That's why we offer:

• 4 day week @ 100% salary (the first company in Saudi Arabia to do so!)
• Hybrid remote options available for selected roles
• Competitive compensation and stock options
• Health insurance and wellness programs
• International exposure and career growth opportunities
• A certified excellent work environment
• One-of-a-kind office space with recreational zones