Life at Bloom
Join the dynamic team at Bloom, an innovative digital agency with offices in Montreal and Toronto. Here, we prioritize flexibility, employee well-being, and work-life balance.
For 19 years, we have been proud to be recognized as one of Canada’s top employers. With over 75 passionate specialists, we help brands stand out online through a 360 marketing approach. Bloom offers a hybrid work model, and our interviews are conducted via video conference. Some positions may require in-person meetings.
The Ideal Candidate
You are a social media enthusiast who is hyper-organized, curious, and action-oriented, with 2 to 3 years of experience in daily social media management (ideally in an agency). You have mastered the ins and outs of various platforms, love writing impactful hooks, and enjoy bringing a brand's voice to life for its community.
You thrive on details, are comfortable with content scheduling, daily moderation, and tracking deadlines. You are constantly on the lookout for the latest TikTok trends, new Instagram formats, or LinkedIn best practices. You enjoy working in a team, collaborating with creatives, and executing editorial calendars with rigor and efficiency.
Role Overview
The Social Media Manager at Bloom is the operational engine of our daily social campaigns. You play an essential role in bringing strategies to life by taking charge of planning, scheduling, community management, and performance tracking for our clients.
Reporting to the Social and Content Director, you ensure the flawless delivery of content, maintain brand voice consistency across all platforms, and interact directly with communities. This is a very hands-on role, perfect for a rigorous person who is creative in their writing and passionate about the digital ecosystem.
This is a newly created position due to the growth of our team.
Key Responsibilities
Content Execution and Deployment
- Editorial calendar creation: Actively participate in brainstorms and the execution of social media content.
- Planning and writing: Write captions, adapt the brand tone for different platforms, and prepare monthly editorial calendars.
- Scheduling and publishing: Ensure the seamless posting of content across all networks (Instagram, TikTok, Facebook, LinkedIn, Pinterest, etc.) via our management tools.
- Creative coordination: Collaborate daily with graphic designers and content creators to ensure all visual assets are received on time and conform to briefs.
- Quality control: Ensure compliance with brand guidelines, accuracy of links, mentions, and hashtags before every publication.
Community Management and Engagement
- Daily moderation: Respond to comments, private messages, and mentions in a reactive, warm manner that is faithful to each client's identity.
- Proactive engagement: Interact with other relevant accounts, create conversation, and nurture the relationship between the brand and its audience.
- Issue management: Quickly identify sensitive comments or customer complaints and escalate them to the internal team or the client according to established protocols.
Performance Tracking and Monitoring
- Data collection: Extract key performance metrics (reach, engagement, clicks, community growth) to prepare monthly reports.
- Trend monitoring: Actively identify viral sounds, emerging concepts, and new features to propose quick execution ideas.
- Competitor analysis: Observe industry practices to fuel the creative team's thinking.
Client Coordination and Follow-up
- Coordinate content approvals with clients on a daily basis.
- Participate in follow-up meetings to present content calendars and take note of feedback.
Knowledge and Skills
- 2 to 3 years of experience in social media management and execution (agency experience is a major asset).
- Excellent mastery of platforms (Instagram, TikTok, Facebook, LinkedIn, Pinterest) and their native tools.
- Comfort with management and scheduling tools (Meta Business Suite, Sprout Social, Later, Canva, etc.).
- Exceptional writing skills: Excellent web writing and proofreading abilities, with a sensitivity to brand tone.
- Sharp organizational sense: Ability to manage multiple calendars in parallel without neglecting details.
- Bilingualism (Mandatory): Mastery of French and English, both oral and written, to communicate effectively with our bilingual clientele, international/national team members, and to write content in both languages.
- Collaborative mindset: Team spirit, resourcefulness, and a proactive attitude toward the unexpected.
Please send us your CV as well as examples of accounts managed or writing samples.
We only accept candidates residing in Canada.
At Bloom, we offer
Benefits
- 4.5-day work week;
- Hybrid work model, including the flexibility to work from home, offering you a perfect balance between professional and personal life while fostering productivity;
- 3 weeks of vacation and 5 flexible days;
- Agency closed between Christmas and New Year's;
- Health and dental insurance;
- Access to telemedicine;
- (EAP) Employee Assistance Program;
- Deferred profit-sharing plan and retirement savings plan;
- Flexibility to work from anywhere in the world for a certain period of time (some positions may require you to be present at the office; this benefit is offered to permanent full-time Bloomers who meet the minimum requirements);
- Flexible work schedule;
- Virtual and in-person team-building activities;
- Training and certifications;
- Recognition program: we give and receive points through our peer recognition platform, where you accumulate points to get the reward or gift card of your choice;
- Corporate discounts on glasses, sunglasses, lenses, and more.
At our offices
- Offices in Montreal and Toronto, easily accessible by public transit;
- Discounts on public transit with Opus & Cie;
- Free healthy snacks, coffee, and tea;
- Collaborative workspace;
- Bike parking at the office.
Thank you for your interest
We sincerely thank all candidates who apply, but we will only communicate with those selected for an interview.
Bloom is an equal opportunity employer and is committed to taking all necessary accommodation measures, upon request, throughout the recruitment and selection process.
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