THE ROLE AND THE TEAM
As a Senior Customs Manager (all genders), you will take on responsibilities in both the import and export areas. You will be co-responsible for successful customs audits and ensure the high quality of our processes. Furthermore, you will support projects and lead initiatives for process improvements.
OUR MISSION
At Zalando, our vision is to be the "Starting Point for Fashion"—the go-to destination for fashion and lifestyle in Europe for everyone. We evaluate candidates solely on their qualifications and performance, making decisions based on our business requirements. We welcome applications from people of all gender identities, sexual orientations, personal expressions, ethnicities, religious beliefs, and with or without disabilities. It is important to us that you are a good fit for the role. Therefore, you are welcome to omit a photo and details about your age or marital status from your application.
We want to offer you an excellent candidate experience. Please let us know if we can make any accommodations for you, as we want to support you as best as possible throughout the entire application process.
do.BETTER – our strategy for diversity and inclusion: https://corporate.zalando.com/de/diversitaet-inklusion
Our Employee Resource Groups: https://corporate.zalando.com/de/diversitaet-inklusion/unsere-employee-resource-groups
WHY THIS ROLE IS EXCITING FOR YOU…
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Responsibility: In your role as an expert, you will drive our projects forward and always be on the lookout for further optimization opportunities. You will initiate and implement "leading practice" approaches in interdisciplinary teams.
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Knowledge sharing: Training and mentoring your colleagues, as well as imparting customs knowledge to all stakeholders within the company, will make you successful.
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Variety: You will be involved in import and export projects, support customs audits, and act as a point of contact within the company for customs matters. For complex customs issues, you will provide expert advice to colleagues in day-to-day operations.
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Creativity: You have a high degree of freedom to shape the implementation of your initiatives.
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Competence: You will take on a leading role in terms of professional expertise within a cross-functional team and promote team effectiveness to achieve team goals through close collaboration. Furthermore, you will be a point of contact for authorities, external service providers, suppliers, and our logistics sites.
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Team culture: We offer an excellent working atmosphere and an individual onboarding concept. For us, mutual support and appreciation are a matter of course. A feedback culture defines our interaction, and our team values are of great importance to us. Very flexible mobile working options are also available.
WE WOULD LIKE TO GET TO KNOW YOU IF…
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You have a successfully completed degree with a focus on business administration, finance, or customs administration, or comparable training with relevant practical experience, especially in the application of relevant customs procedures.
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You have in-depth experience with authorizations and customs procedures with economic impact (e.g., customs warehousing, transit procedures) as well as good project management skills.
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You possess negotiation-level communication skills in German and English.
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You have a proven track record in managing complex process improvements and implementations.
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You bring initiative, strong implementation skills, pragmatism, and perseverance.
ZALANDO BENEFITS
Zalando offers a range of benefits; here is an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about our offer.
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Employee share program.
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40% discount on fashion and beauty products sold and shipped by Zalando, 30% discount on Zalando Lounge, and discounts with external partners.
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Two days of paid leave per year for volunteer work.
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Hybrid working model, up to 60% home office per week, and flexible working hours, with each team free to support their collaboration in the best way possible.
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You can work from abroad for 30 days per calendar year.
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At least 27 days of vacation per calendar year.
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Relocation support (subject to prior agreement).
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Family services, including counseling and support.
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Health and well-being options (e.g., Gympass).
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Mental well-being support and coaching available.
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Support for your development through our Zalando training platform and semi-annual peer-to-peer performance reviews.