Accountabilities: Manage inbound calls and inquiries, providing accurate, timely, and professional resolution to non-clinical member needs in accordance with established policies, procedures, and workflows. Apply a one-call resolution approach whenever possible, taking ownership of member requests from initial contact through resolution. Identify, troubleshoot, and resolve complex member issues, collaborating with Market Operations and other…
Member Support Specialist
Company hidden
Salary
$21 – $23
Schedule
Part Time
Location
Remote · USA
About this role
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$13/mo
billed $39 every 3 months