Our bank is a subsidiary of the Italian Intesa Sanpaolo Group. As a universal credit institution, we are a key player in the domestic financial market with over 45 years of experience. We are constantly looking for innovative, customer-tailored solutions, and our colleagues are active participants in this process. If an international background, a friendly and lovable atmosphere are important to you, and you are looking for a workplace where your development and well-being receive genuine attention, don't wait any longer!
Tasks you will become an expert in:
- Providing continuous support to users and resolving IT issues.
- Resolving, tracking, and escalating incoming tickets to the next level of support.
- Recording and documenting the problem-solving process.
- Maintaining contact with IT departments and external service providers.
- Learning bank-level IT processes.
- Actively participating in projects.
This is for you if:
- You can commit to 30 or even 40 hours per week.
- You have a secondary education in IT and possess a strong affinity for IT.
- You have basic English language skills in both speaking and writing.
- You have good problem-solving skills.
- You have excellent communication skills in both speaking and writing.
- You are open to learning new technologies.
- Your work is characterized by precision and flexibility.
- You are capable of working both in a team and independently, and you have a proactive attitude and a sense of responsibility.
- Your work is characterized by a customer-centric mindset.
- You have a high level of stress tolerance.
We value your talent:
- You can develop through real professional tasks, with the support of your colleagues.
- For us, the internship program is not just about work: training sessions and team-building programs await you.
- You will receive an internship allowance with paid leave.
- We will certify your time spent with us as an official internship for your higher education institution.
Become a CIB team member and find your place!