Summary
The Guidewire Professional Services organization includes business analysts, functional consultants, and technical integration consultants who work together to help customers and SI vendors implement Guidewire applications at customer sites. Our projects are complex and can last from three months to two years depending on the specific customer requirements. During a project, the team will identify customer business requirements, identify solutions leveraging OOTB capabilities coupled with configuration to meet those requirements, and integrate the Guidewire application with other internal or external systems.
Guidewire consultants are expected to spend the majority of their time on-site with the customer business and technical teams. This is primarily a Japan-based role, but there may be opportunities to work in other regions where Guidewire operates.
Guidewire consultants spend approximately half of their time on-site with customer business and IT teams, and the other half working remotely. This role is primarily based in Japan, but there are opportunities to work remotely for other regions where the company operates.
Job Description
Key activities include:
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Collaborate effectively with Japanese customers in Japanese to understand their business goals, technical requirements, and project objectives.
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Lead workshops to gather requirements, identify challenges, and propose solutions based on best practices.
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Translate business requirements into functional specifications and system configurations.
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Advise customers on adopting Guidewire’s best practices to optimize their business processes.
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Configure Guidewire applications to meet customer requirements while ensuring alignment with their workflows.
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Build strong relationships with customers by aligning Guidewire solutions with their specific business needs.
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Perform Proof of Concept (PoC) activities to validate proposed solutions and demonstrate their feasibility.
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Document configurations, functional designs, and integration processes for effective knowledge sharing.
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Work with Guidewire product management to share configuration concepts and further develop core product functionality.
These roles represent Guidewire Software to our customers. The successful consultant is expected to work closely with our customers while ensuring that Guidewire product management is kept abreast of product strengths and weaknesses. This position requires a unique blend of technical aptitude, business process understanding, and customer-facing skills.
Required skills/experience:
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For non-native Japanese speakers: near-native level Japanese proficiency, with strong relationship-building skills.
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For non-native English speakers: business-level English (TOEIC 700+ or equivalent qualification, or ability to pass our language assessment); must be able to read and write documentation in English and communicate internally in English.
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At least 7 years of combined experience in software development and consulting (minimum 3 years in each area).
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Experience supporting the implementation and adoption of cloud / SaaS / platform-based systems for enterprise-scale customers.
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Proven experience leading requirements definition and solution design (including architecture design, API integrations, data migration, etc.) while engaging both business and IT stakeholders.
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Experience as an architect driving initiatives that involve multiple stakeholders (internal/external and domestic/international).
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End-to-end experience across the full cycle from proposal through implementation and post-go-live adoption support.
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Technical background in either applications or cloud, combined with strong business acumen to understand and articulate business problems.
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Hands-on experience working in small teams and/or agile development environments.
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Expertise in the following areas:
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Development of advanced web applications
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2+ years of experience in object-oriented programming
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2+ years of experience with cloud platforms (AWS, GCP)
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Ability to quickly learn new products and new business domains
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Ability to lead customer discussions and navigate complex situations
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Experience across the full development lifecycle, from data modeling through UI/UX design
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Desired skills/experience:
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Experience or knowledge of Japanese P&C insurance, including policy administration and claims handling.
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Experience as a systems analyst / consultant, and experience in pre-sales and/or post-sales.
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Hands-on experience in the design, configuration, and testing of Guidewire products.
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Experience with business processes and configuration using configurable packaged software.
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Knowledge and experience with object-oriented languages and modern front-end frameworks.
About Guidewire
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.
For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.
Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.