Front Office Supervisor
25hours Hotel Terminus Nord, 12 Bd de Denain, 75010 Paris, France
Company Description
We are a young, dynamic, and open-minded team, committed to a friendly and relaxed culture. Here, colleagues become friends. We value team spirit, professionalism, and mutual respect.
The 25hours Hotel Terminus Nord is located right across from the Gare du Nord. No matter where you come from, you will find us easily. Our atmosphere and our teams are as multicultural as the neighborhood in which we are located. We encourage new ideas and creativity to actively participate in the development of our hotel. We place cooperation, open-mindedness, and mutual respect at the heart of our operations.
From check-in to the last "see you soon," the Front Office team of 16 employees ensures that every guest feels welcome at the 25Hours Terminus Nord throughout their stay.
We look forward to welcoming you as a FRONT OFFICE SUPERVISOR (m/f/d)!
Job Description
This is how you will make our hotel a special place…
- You are responsible for the smooth running of Front Office shifts and cash handling.
- You assist and supervise the work of the Receptionists and ensure that processes related to the Front Office are correctly implemented.
- Thanks to you, our guests are not just satisfied; they become enthusiastic about discovering the hotel and having fun with us.
- You love surprising guests and personalizing their stay by adding your magic touch.
- Always positive, you have the art of handling guest complaints by offering them an appropriate solution.
- You stay zen – even when all guests arrive at the same time for their check-in.
- You develop the motivation and commitment of your team by creating a good working climate.
Qualifications
Your experience and personality have that little extra something…
- You have completed hospitality training and already have 4 years of professional experience in the Front Office.
- You speak French and English fluently and demonstrate this to our guests from all over the world.
- You are a source of inspiration for your colleagues as well as for your guests. Furthermore, you know Paris well and its secrets for having fun.
- You bring not only your skills but also your character.
Additional Information
Our teams that have something extra also get something extra.
- Get to know all other 25hours hotels and stay for free for 10 nights per year.
- Exclusive benefits and preferential rates on overnight stays throughout the Accor network (Heartist card) and Ennismore.
- We offer you time to travel… 10 guaranteed public holidays as well as a birthday day off.
- We cover 95% of your Navigo pass to facilitate your travel.
- 13th month salary.
- Profit sharing.
- Monthly seniority bonus (from 2 years of seniority).
- Ennismore training platform.
- Internal events (various workshops, staff party, birthday lunch...).
- CSE benefits.
- And much more...
Do you want to join our 25hours Team?
Then log in and send us your application. We look forward to meeting you!
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Thank you for applying!
Good luck!
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