Front Office Agent (m/f/d)
25hours Hotel at MuseumsQuartier, Lerchenfelder Str. 1, 1070 Vienna, Austria
Company Description
We call the 25hours Hotel at MuseumsQuartier our colorful circus. Life is bustling here from the ground floor to the attic. And right outside the door, with a park and the best cultural entertainment. We like to take advantage of this for our time off together. Because our interactions are friendly and familiar, before, during, and after work.
COME AS YOU ARE AND SHOW WHAT YOU CAN...
...in a 4-day week!
Enjoy 3 days off every week and the opportunity to organize your free time more flexibly!
Job Description
What does your everyday work look like...
- You check our guests in and out, ensuring a relaxed start and end to their stay.
- You are the contact person for questions, requests, recommendations, and sometimes for the small challenges of everyday hotel life.
- You know Vienna and our favorite spots – and love sharing your personal tips with our guests.
- You take care of reservations, invoices, payments, and everything else that needs to be organized at the reception.
- You work closely with Housekeeping, Reservations, F&B, and all other teams in the house.
- You keep a cool head even in stressful situations and find solutions instead of passing on problems.
- You help ensure that our standards are met – without our service ever feeling like a standard.
- And above all: You bring your personality and make every guest interaction a little bit special.
Qualifications
Your personality counts more than your resume...
- You enjoy working with people and are a host at heart.
- You are open-minded and quickly build a rapport with the most diverse personalities.
- You remain friendly and solution-oriented – even when things get turbulent.
- You enjoy working in a team and know that in a hotel, you can only be truly great together.
- You are reliable, organized, and take responsibility.
- You speak very good German and English – any additional language is a plus.
- Shift work, weekends, and public holidays are part of everyday hotel life for you.
- Ideally, you have completed training in the hotel industry or have already gained initial professional experience.
Additional Information
What we offer you…
- Work as a full-time team member for only 4 days per week with full wage compensation and the same vacation entitlement
- Get to know our 25hours Hotels and stay overnight for up to 10 nights per year for free as an employee
- As part of Ennismore, enjoy generous discounts when visiting our bars and restaurants as well as when booking hotel rooms all over the world
- You will receive a subsidy for public transport – including an annual pass or Klimaticket, so you can get to work in a relaxed and sustainable way.
- Training company & personal development – we have a great passion for further education and offer you numerous trainings and development opportunities so that you can further expand your skills and discover new perspectives.
- Benefit from great offers from our numerous cooperation partners
- Align your personal situation with work – we are open to part-time employment, mini-jobs, and other adjustments
- Be part of our colorful employee parties and much more ...
Would you like to become part of our 25hours tribe?
Then sign up or send us an email at [email protected] with your application documents. Our People & Culture Team looks forward to your application!
The gross monthly salary is € 2.263,-. Depending on qualifications and experience, overpayment is possible.
We look forward to meeting you!
Selina Huter
People & Culture Manager
+43 521 51 809
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Thank you for applying!
Good luck!
Interested in anything else?
Front Office Agent (m/f/d)
Vienna