Front Office Agent (m/f/d)
25hours Hotel Das Tour, Louis-Pasteur-Platz 1, 40211 Düsseldorf, Germany
Company Description
At 25hours Hotel Das Tour, German thoroughness meets French charm. We are a versatile team that wants to grow together. After work, we enjoy drinks or delicious food together with a view over Düsseldorf. We are a colorful and diverse team and love our informal "Du" culture. With us, colleagues become friends.
COME AS YOU ARE & SHOW HOW YOU CARE …
… in a 4-day week.
Enjoy 3 days off every week and the opportunity to organize your free time more flexibly.
Job Description
What your workday looks like …
- You ensure not just satisfied, but enthusiastic guests at the reception – from check-in to check-out.
- You are the first point of contact for our guests and support them with advice, action, and a smile.
- Even when many guests check in or out at the same time, you keep an overview and work in an organized manner.
- You process reservations, answer inquiries, and take care of individual guest requests.
- You prepare your shift carefully and hand over a tidy Front Office to your colleagues.
- You work closely with all departments to ensure our guests have an unforgettable stay.
- And last but not least: With your warm manner, you make every stay a special experience.
Qualifications
Your personality counts more than your resume …
- You have completed training in the hotel industry or have already gained experience at the Front Office.
- You speak fluent English – additional language skills are a plus.
- You are a passionate host and inspire both guests and colleagues with your open nature.
- You know your way around the city and always have the right restaurant, bar, or sightseeing tip ready.
- Even in stressful situations, you keep an overview and work in an organized and solution-oriented manner.
- You are a true team player, take responsibility, and pitch in.
- You bring not only your skills but, above all, your personality, your positive charisma, and your passion for excellent guest service.
Additional Information
What´s in it for you …
- Work as a full-time team member only 4 days per week with full salary compensation and the same vacation entitlement
- Get to know our 25hours Hotels and stay overnight for free for up to 10 nights a year as an employee
- As part of Ennismore, enjoy generous discounts when visiting our bars and restaurants as well as when booking hotel rooms all over the world
- Benefit from great offers from our numerous cooperation partners
- Balance your personal situation with work – we are open to part-time employment, mini-jobs, and other adjustments
- Be part of our colorful staff party and much more …
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Good luck!
Interested in anything else?
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