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100 years and 84 days since the five-day weekRead the story

Customer Service Representative

Part timeRemote · Hungary

Our bank is a subsidiary of the Italian Intesa Sanpaolo Group. As a universal credit institution and one of the key players in the domestic financial market, we have more than 45 years of experience. We continuously seek innovative, customer-tailored solutions, and our colleagues are active participants in this process. If an international background is important to you, a friendly and pleasant atmosphere, and a workplace where your development and well-being receive genuine attention, don't wait any longer!

Tasks you will become an expert in:

  • Advisory services for small and micro-business clients regarding banking products.
  • Cross-selling.
  • Engaging in active acquisition activities and prospecting for potential clients in the small business segment.
  • Initiating cold calls to businesses that are not yet CIB Bank customers.
  • Performing administrative tasks related to calls.
  • Complaint handling over the phone.
  • Supporting and monitoring the services of the banking group.
  • Handling product usage promotion and customer retention calls.

This is for you if:

  • You are looking for a 6-hour part-time position (working hours: 9:00–15:00, 3–4 times per month 12:00–18:00).

  • Working entirely in home office is not a problem for you (training period approximately 1 week in person at the CIB24 Budapest office).

  • You have at least secondary-level education.

  • You have a minimum of 1 year of experience in customer service roles.

  • You are characterized by excellent communication and negotiation skills.

  • You are a customer- and business-oriented person.

  • You are looking for a responsible and dynamic role.

Advantages:

  • Knowledge of banking products.

  • MNB financial authority exam or equivalent higher education degree in economics.

  • Experience in telephone sales.

  • English language proficiency.

We value your talent:

  • We provide an annual gross cafeteria allowance of 375,000 Ft, which you can use for practically all well-known benefits.

  • Based on your performance, you may receive monthly bonus payments.

  • After the probationary period, you will have the opportunity to take out an interest-free housing loan.

  • We support your physical and mental well-being:

    • We provide health insurance services.
    • Thanks to our parent bank, in case of serious illness, you receive a free second medical opinion and treatment by international medical specialists.
    • Psychological counseling through the Expert Help Program.
  • Support for summer camps.

  • Banking and partner discounts on purchases and other services.

Join us because:

  • You will have secure employment at the Hungarian subsidiary of an international banking group.
  • With your colleagues, you will find solutions to every problem, as a supportive community is fundamental to us.
  • Professional development is important to us, so we offer a wide range of training programs to all employees.
  • We enrich everyday life with online and in-person events.

Would you like to learn more about what it's like to work with us on a daily basis? Visit our Career Portal as well!

Be a CIB employee and find your place!