Company Description
Ubisoft is a world-leading video game company, with teams spread across the globe creating original and memorable gaming experiences, from Assassin’s Creed to Rainbow Six, Just Dance, and many more. We believe that diverse perspectives help both players and teams grow. If you are passionate about innovation and want to push the boundaries of entertainment, join our adventure and help us create the unknown!
Job Description
The Community Developer will be responsible for creating and developing our communities around Ubisoft games. They will need to demonstrate a high level of mastery in communicating with players, improving games and feedback loops, as well as implementing and monitoring best practices.
This role will place a strong emphasis on collecting and sharing player feedback to improve Rainbow Six Siege. You will work closely with production teams to ensure that player feedback positively influences development and communication, and helps shape the future of the brand. You will also provide guidance to members of cross-functional teams, facilitating collaborative planning and the implementation of engagements according to high quality standards. As a member of the global community team, this position will be integrated into the main development studios.
ESSENTIAL MISSIONS AND RESPONSIBILITIES:
- Establish player feedback loops and provide insights to production and publishing teams to influence the gaming experience, foster player retention, and contribute to the positioning of marketing messages and campaigns.
- Act as a spokesperson for Rainbow Six Siege. Coordinate community-focused events, including, but not limited to: fan studio visits or exclusive play sessions to gather player feedback.
- Develop and implement strategic community plans through various content tactics that support production goals and reinforce the overall marketing strategy.
- Act as the primary point of contact for player needs within production and publishing teams to positively influence development and communication positioning, on behalf of our players and business objectives.
- Manage and produce internal reports on community feedback, activity, and expectations.
- Coordinate communication, activities, and initiatives with multiple international departments to ensure consistency and uniformity of the message.
- Leverage community managers, cross-functional teams, and relevant partner resources to create relevant content for our players (e.g., blogs, podcasts, interviews, infographics, etc.).
- Collaborate with the portfolio social media manager to define and report on key performance indicators (KPIs) related to content, in order to demonstrate the success and return on investment of community programs and content.
- International travel may be required.
Qualifications
WHAT YOU WILL BRING
- Experience in managing online communities and developing strategic plans or programs that have demonstrated effectiveness in a professional context.
- Proven experience collaborating with various stakeholders to analyze and implement feedback.
- Proficiency in English.
- In-depth knowledge of social media platforms (Instagram, Twitter/X, Facebook, TikTok, Discord, etc.) is required.
- Experience working in a demanding production environment with multiple deadlines, success metrics, and stakeholders.
- Solid understanding of creating and maintaining video game community growth, as well as developing and implementing strategic player engagement plans.
APPRECIATED BUT NOT MANDATORY:
- Experience in event organization is a major asset.
- Experience with FPS games.
- Experience in creating digital content (videos, photos, podcasts, etc.) is a major asset.