CGM is hiring a Business Operations Coordinator to execute the day-to-day Finance, HR, and Operations processes that keep the agency running. This is a hands-on execution role: you will run documented systems accurately and reliably. Many of CGM's operational processes are actively being formalized into SOPs. Expect to work from a mix of complete and in-progress documentation, particularly in the first few months, and to flag gaps to your manager or resolve them directly.
What You'll Own
Cash, AP & AR
- Daily cash and banking verification; bill pay execution
- Accounts receivable tracking and escalation, per defined process
- Vendor and contractor invoice review, QA, and payment execution
- Enterprise client invoicing through vendor procurement portals
- AR credit insurance management: premium payment, portal access, and claims filing
- Monthly tech/software expense and seat review
Payroll & Benefits
- Payroll execution and 401(k) contribution administration (TriNet + Vanguard)
- Quarterly commission/bonus data preparation and reimbursement submission
- Annual 1099 filing and annual tax filing data support
HR Administration & Hiring
- HR administration: onboarding/offboarding execution, benefits support, leave administration
- Hiring pipeline coordination (scheduling, screening interviews, communication)
- Contractor compliance execution: onboarding paperwork, documentation, and recordkeeping
- Employee and Contractor Handbook updates
Reporting, Vendor Management & Company Operations
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Monthly Team Utilization, Client Profitability, and Employee Funding reporting
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Weekly Harvest time-tracking review; escalate accounts trending over scoped hours
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Vendor and partner NDA tracking, setup, and new vendor onboarding
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File management for the company (shared Google Drives)
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Monthly close coordination with the controller & bookkeeper
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3+ years executing payroll, HR administration, or finance operations
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Direct experience with an HRIS platform (TriNet or similar), QuickBooks Online, and an AP platform (Bill.com or similar)
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Experience with 401(k) contribution administration or comparable benefits administration is a strong plus
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Track record of following documented processes, with the judgment to flag exceptions and recommend solutions
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Ability to adapt in a highly-dynamic and fast paced environment - prioritizing projects, and defining milestones
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Experience coordinating with external vendors, contractors, and service providers
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Comfort handling sensitive financial and employee data
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An excellent communicator – you enjoy working with internal partners to solve problems with strong written, follow up, and verbal communication skills.
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US resident, working ET hours
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Alignment with our core values:
- Optimistic: Optimistic; fun to work with; let's get it done and not focus on the negative.
- Pragmatic: Intuitive; critical thinking; user-driven. Humility; not "above" the day-to-day work. Being appreciative of the work of the team.
- Understands bigger picture - thoughtful approach, contextualizing problems, customizing the approach for the client with a tailored playbook.
- Values ownership - Reliable; communicative, responsive, accountable. Always looking for improvement; wants feedback; growth-minded;
- Always on offense - Proactive, actionably curious. With clients, we are pushing the tempo, not just taking orders.
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Salary Range: $60,000–$85,000 base, , commensurate with experience and the breadth of finance/HR/compliance-adjacent execution described above.
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Comprehensive health, dental, and vision coverage
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Fully remote work environment
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Flexible work schedules
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Unlimited PTO and sick leave
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401(k) with company match
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Parental leave
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Home office / work-from-home stipend
