Hours
40 hrs/week
Schedule
Generous PTO
Location
Hybrid · San Jose, Costa Rica
Job Description
The Associate Specialist, STS Service & Relationship Delivery (Tier 1), provides first-level support for Source-to-Settle (STS) inquiries from employees and suppliers. This role is responsible for managing cases through ServiceNow and phone support, ensuring timely resolution, high-quality customer service, and compliance with global processes and service level agreements (SLAs).
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$13/mo
billed $39 every 3 months